Deputy Branch Manager

Virgin Money; Birmingham; On-site; GBP 25,000 - 39,000; Full time

Job summary

A leading financial institution in Birmingham is seeking a Manager for its Branch Network. The role requires strong leadership and the ability to inspire and motivate a team to provide exceptional customer service. You will manage day-to-day operations and collaborate closely with staff. This full-time position offers a salary range of £25,600 - £38,400 annually, along with generous benefits including extensive holidays and family leave.

Benefits

Generous holidays - 38.5 days annual leave

Up to five extra paid well-being days

Market-leading pension

Free private medical cover

Flexible benefits including Cycle to Work

Qualifications

• Fantastic team management and leadership capabilities.
• Ability to work and deliver results in a retail environment.
• A genuine passion for providing exceptional customer service.

Responsibilities

• Work closely with branch colleagues to manage operations.
• Inspire and motivate your team on the shop floor.
• Coaching and developing your team to a high standard.

Skills

Administrative Skills

Time Management

Listening Skill

Leadership skills

Organizational Skill

Accounting & Finance

Business Process Skills

Communication

Relationship Management

Strategic Thinking Skills

Team Player Spirit

Budgeting Skills

Marketing Skills

Management Skill

Problem Solving Skills

Education

Proven successful performance in a Retail branch environment

Job description

Overview

Business Unit : Branch Network

Salary Range : 25600 - 38400 per annum DOE benefits

Location : Birmingham

Contract Type : Permanent 35 hours Full Time

Responsibilities

• Be hands on team players working closely with all branch colleagues
• Support and work alongside your Cluster / branch Manager to successfully run the Branch day to day operations and achieve the best outcomes for your team and customers
• Acting as a role model most of your time will be spent on the shop floor where you will inspire and motivate your team to delight both our existing customers and the ones that we would love to join the Virgin Money family
• Being an inspiring leader you will enjoy investing time in coaching and developing your team to a high standard. Work with a high level of autonomy and have the ability to juggle a number of different priorities at any one time

What we need you to have

• Fantastic team management and leadership capabilities that shine through and motivate the team around you.
• Proven successful performance in a Retail branch environment with the ability to work and deliver results in line with expectations. Clear and methodical approach dealing well with complex issues a sound knowledge of Bank policies & procedures with a good understanding of Personal Distribution products / services.
• A genuine passion for providing exceptional heartfelt customer service
• Inclusion at Virgin Money: Inclusion is at the heart of everything we do here at Virgin Money. Its good for you its good for us and its amazing for our customers. We know that great minds dont think alike so we rely on your diverse thoughts feelings beliefs and backgrounds to be the best we can possibly be.

Red Hot Rewards

• Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more.
• Up to five extra paid well-being days per year.
• 20 weeks paid gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt.
• Market-leading pension.
• Free private medical cover income protection and life assurance.
• Flexible benefits include Cycle to Work wellness and health assessments and critical illness.
• And there’s no waiting around – you’ll enjoy these benefits from day one.

Say hello to Virgin Money

Virgin Money is so much more than just a bank. As part of the Nationwide group together we’re the UKs first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer more rewarding and for the good of society. With us you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers communities and broader society and embark on a collaborative customer obsessed and fun-filled career journey. Embrace the weekdays enjoy fantastic perks and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider.

Be yourself at Virgin Money

At Virgin Money we celebrate everyone. We have fun think big and relentlessly include each other all in pursuit of our purpose : Banking but fairer more rewarding and for the good of society. Were committed to creating an inclusive culture where colleagues feel safe and inspired to contribute speak up and be heard.

As a Disability Confident Leader were committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application contact our Talent Acquisition team

Note

Please note : If we receive a high volume of eligible applications we may need to prioritise candidates whose skills and experience most closely align with the role while still ensuring fair and equitable consideration for all applicants.

Now the legal bit

Although some of our roles allow you to be based anywhere in the UK well need you to confirm you have the right to work in the UK.

If youre successful in securing a role with us there are some checks you need to complete before starting. These include credit and criminal record checks and three years worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime it requires enhanced pre-employment checks well ask for six years of regulatory references and once in the role youll be subject to periodic employment checks.

Required Experience

Manager

Key Skills

• Administrative Skills
• Time Management
• Listening Skill
• Leadership skills
• Organizational Skill
• Accounting & Finance
• Business Process Skills
• Communication
• Relationship Management
• Strategic Thinking Skills
• Team Player Spirit
• Budgeting Skills
• Marketing Skills
• Management Skill
• Problem Solving Skills

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 25600 - 38400