Deputy Back of House Manager

Claridge's; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury hotel in London is seeking a Deputy Back of House Manager to oversee staff allocation, manage night cleaning, and ensure impeccable standards of cleanliness and organization. The ideal candidate will have experience in a similar role within a fine dining environment, along with strong leadership and interpersonal skills. This is a fantastic opportunity to join a prestigious establishment known for its outstanding service.

Qualifications

• Eligible to live and work in the UK.
• Exceptional written and spoken English.
• Experience in a similar role in a five-star or fine dining environment.

Responsibilities

• Allocate staff and supervise performance in Back of House.
• Manage night cleaning and ensure cleanliness standards.
• Roster staff and coordinate shifts effectively.
• Assist in improving Health and Safety in BOH areas.
• Ensure all mise en place is prepared in advance.
• Return equipment to stores after daily use.
• Raise purchase requests for equipment.
• Assist in monthly and bi-annual stocktaking.

Skills

Team motivation

Interpersonal skills

Organizational skills

Communication skills

Adaptability

Creativity

Job description

Set in the heart of Mayfair, Claridge's is an art deco icon and a byword for understated elegance. Since the 1850s, Claridge's has excelled at the finer things in life: glamorous design, inspiring dining, impeccable service.

Deputy Back of House Manager

As a Deputy Back of House Manager you will be responsible for:

• To allocate staff to work in a Back of House workstation and supervise the performance of all tasks relating to that station.
• To manage and coordinate night cleaning, ensuring the work is carried out to standards, staff attendance is correct and supervise and maintain the standards of cleanliness in the organization overnight.
• To roster staff, supervisors and assistant managers to effectively cover all shifts and workload.
• To assist, monitor and consistently improve Health and Safety within the BOH areas of the hotel.
• To assist the Back of House Manager in the organization of the weekly rota to effectively cover all shifts and workload.
• To ensure all mise en place is prepared in advance of requirement. To effectively assist and organize in advance for special events, special occasions and normal day business. To assist and anticipate requirements and be highly organized at all times.
• To ensure mise en place is continually topped up during service. To effectively assist and organize in advance for special events, special occasions and normal day business. To assist and anticipate requirements and be highly organized at all times.
• To issue various stores to F&B departments ensuring requisitions are correctly filled in and signed by the F&B Manager.
• To return to stores after use all equipment not required for daily use in the F&B departments.
• Raise purchase requests for equipment, ensuring sufficient lead time for ordering and receipt of stock, and follow up with the Back of House Manager for approval.
• To assist in monthly and bi-annual stocktaking of operating equipment.
• To be aware of and to adhere to all health and safety, fire, hygiene and COSHH regulations governing the work you are undertaking/supervising and to ensure the correct chemicals/detergents are used at all times.
• Assist in managing and recording an effective breakage program in the hotel with the goal to minimize breakage.

Successful candidates for this opportunity will:

• Demonstrate genuine dedication to Claridge's and show a commitment to consistent quality in our product and service.
• Be able to motivate and lead a team, is adaptable and has exceptional interpersonal and communication skills.
• You will have excellent written and spoken English, superior organizational skills and immaculate personal presentation.
• Be motivated, creative and have worked in a similar role, within a five star or fine dining environment.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.