JS389 Depot Manager
Salary: £60,000 - £70,000 p/yr
Location: Biggin Hill
Overview
First Military Recruitment are currently seeking an experienced Depot Manager on behalf of one of our clients.
The successful candidate will take overall responsibility for the day-to-day management and performance of a busy depot, ensuring operational efficiency, commercial performance and high standards of customer service.
This is a hands-on leadership position requiring a strong understanding of plant machinery and equipment, together with the ability to lead and develop a diverse team across engineering, logistics, administration and yard operations.
The Depot Manager will play a key role in driving operational standards, maintaining health and safety compliance, controlling costs and ensuring the depot consistently delivers against business objectives.
Our client strongly encourages applications from Ex-Military personnel; however, all candidates will be considered.
Duties and Responsibilities
- Oversee the day-to-day running of the depot, ensuring operational activities are delivered efficiently, safely and in accordance with company procedures.
- Ensure ISO quality management systems and processes are consistently maintained and followed.
- Monitor stock and equipment availability to ensure customer requirements are met.
- Coordinate the efficient delivery, servicing, maintenance and repair of equipment.
- Identify opportunities to improve operational efficiency, productivity and service delivery.
- Lead, motivate and develop the depot team, including management, administration, engineers, drivers and yard personnel.
- Set clear objectives, monitor performance and conduct regular reviews to support individual and team development.
- Manage workforce planning and staff schedules, ensuring appropriate resource levels to meet operational demands.
- Take responsibility for recruitment and selection of depot personnel.
- Promote a positive, accountable and performance-driven working environment.
- Build and maintain effective relationships with key customers, suppliers and internal stakeholders.
- Ensure consistently high standards of customer service and respond effectively to operational or service-related issues.
- Work collaboratively with colleagues across the wider organisation to support business objectives and improve the customer experience.
- Ensure the depot operates in accordance with all relevant health, safety and environmental legislation and company policies.
- Oversee regular safety inspections and audits, identifying potential risks and ensuring appropriate corrective actions are implemented.
- Ensure plant and equipment are maintained, inspected and operated in line with relevant industry standards and manufacturer recommendations.
- Promote a strong health and safety culture throughout the depot.
- Manage the depot budget, maintaining control over operating expenditure and financial performance.
- Monitor and report on key performance indicators relating to productivity, profitability, operational efficiency and customer satisfaction.
- Identify and implement opportunities to reduce costs, improve margins and maximise operational performance.
- Ensure resources are utilised effectively to support the depot's commercial objectives.
- Monitor equipment utilisation and availability, ensuring assets deployed effectively and efficiently.
- Identify requirements for capital investment, replacement equipment and improvements to depot facilities.
- Provide recommendations and supporting information to Senior Management regarding asset investment and operational requirements.
- Produce and submit fortnightly reports to Senior Management detailing depot performance, operational activity and key performance indicators.
- Contribute to wider organisational initiatives aimed at improving customer experience, quality, productivity and operational standards.
- Drive a culture of continuous improvement across all areas of depot operations.
Skills and Qualifications
- Proven experience in a General Management, Depot Management or Operations Management position, ideally within the plant hire, heavy equipment, construction or associated industries.
- Strong understanding of heavy plant machinery and equipment, including maintenance, servicing, repairs and rental operations.
- Demonstrable experience leading and managing multi-disciplinary teams.
- Strong commercial awareness, with experience managing budgets, controlling costs and improving operational profitability.
- Sound knowledge of health, safety and environmental requirements relevant to depot or plant operations.
- Excellent organisational and problem-solving abilities, with the capacity to manage competing priorities.
- Strong communication and interpersonal skills, with the ability to build effective relationships with customers, suppliers and employees.
- Confident using computer-based systems for operational management, scheduling, reporting and performance monitoring.
- A proactive and hands-on approach, with a strong focus on accountability, customer service and operational excellence.
- IOSH or NEBOSH health and safety qualification.
- Experience in fleet management or plant and equipment rental operations.
- Recognised leadership or management qualification