Deployment Centre Agent - Admin & Scheduling Specialist

Markerstudy Group; Belfast; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading automotive glazing company in Belfast is seeking a Customer Service Administrator. The successful candidate will manage general administration, support colleagues, and ensure efficient scheduling. The role requires excellent communication skills and the ability to work both independently and as part of a team. Competitive benefits include healthcare contributions and a pension plan, along with opportunities for professional growth.

Benefits

5% Employer Pension Contributions

Company sick pay

Company Funded Healthcare cash plan

Life Assurance 4x annual salary

Access to discounts and wellbeing hub

Workplace ISA’s and Loans

Free annual eye test

Cycle to work scheme

Technology scheme

Qualifications

• Ability to work independently and as part of a team.
• Excellent communication skills both in-person and via phone.
• Demonstrates competence in organizing own workload.
• Flexible approach to varying work demands.
• Proactive self-motivator capable of independent work.
• Strong IT proficiency.

Responsibilities

• Complete general administration to support the supervisor and team.
• Help and support internal colleagues and customers.
• Manage the scheduling system and communicate changes.
• Provide operational information to management.
• Control and replenish consumable stocks.
• Adhere to Health and Safety processes.
• Carry out ad-hoc duties as required.

Skills

Excellent communication skills

Proficient IT skills

Ability to work on own initiative

Planning and organizing

Flexible approach to work demands

Teamwork

Job description

A leading automotive glazing company in Belfast is seeking a Customer Service Administrator. The successful candidate will manage general administration, support colleagues, and ensure efficient scheduling. The role requires excellent communication skills and the ability to work both independently and as part of a team. Competitive benefits include healthcare contributions and a pension plan, along with opportunities for professional growth.