department manager - retail

Kent Building Supplies; Truro; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading retail building supply chain in Truro, England is looking for a Department Manager for their Seasonal and Garden Center. The manager will lead a team, drive sales, and ensure exceptional customer service. Candidates should have retail experience and possess strong leadership and organizational skills. This is a seasonal full-time role with pay ranging from $20.00 to $77.00 per hour. Join a dynamic team focused on customer safety and development.

Qualifications

• Proven ability to lead and motivate a team in a fast-paced retail setting.
• Strong organizational and problem-solving skills with ability to manage shifting priorities.
• Demonstrates a passion for customer service and commitment to achieving sales goals.

Responsibilities

• Lead department by setting the example in safety and customer service.
• Drive sales by engaging with customers and analyzing performance metrics.
• Coach and develop team members through regular feedback.

Skills

Leadership

Organization

Customer service

Problem-solving

Team supervision

Job description

Department Manager – Seasonal and Garden Center

Posted on November 28, 2025 by Kent Building Supplies

Job Description

Department Managers play a key leadership role in driving sales performance and operational excellence within their assigned area. They are responsible for leading a team of associates, executing strategic merchandising plans, managing inventory, and ensuring an exceptional customer experience. This role combines hands‑on retail expertise with people leadership to foster a high‑performing, customer‑focused environment. Department Managers are also responsible for maximizing profitability and protecting company assets through inventory control, loss prevention, operational efficiency, and ensuring compliance with company policies and procedures.

Responsibilities

• Lead the department by setting the example in safety, customer service, and visual merchandising standards.
• Drive sales by actively engaging with customers, analyzing performance metrics, and implementing action plans to meet targets.
• Communicate priorities clearly to associates and ensure they have the tools, training, and support needed to succeed.
• Coach and develop team members through regular feedback, performance conversations, and identifying growth opportunities.
• Resolve associate and customer concerns professionally, promoting a respectful and inclusive store culture.
• Partner with the Assistant Manager to support store‑wide initiatives, uphold operational standards, and contribute to a positive team environment.

Qualifications

• Proven ability to lead and motivate a team in a fast‑paced retail setting.
• Strong organizational and problem‑solving skills with the ability to manage shifting priorities.
• Demonstrates a passion for customer service and a commitment to achieving sales goals.
• Previous experience in retail sales and team supervision is preferred.
• Product knowledge within the department is considered an asset.
• Ability to lift up to 55 lbs and stand for extended periods.
• CSA‑approved steel‑toed footwear is required while on shift.
• Career progression opportunities include advancement to Assistant Manager roles.

About Us

Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and is a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

About the Team

Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an e‑commerce website, our mission is to be the best source of home improvement products through superior customer service and know‑how, quality products, and everyday great prices. We protect our customers and staff by hiring and training associates committed to our safety values. We employ over 3,700 people and work hard to increase our market share through strategic investment in training and technology. We focus on the development of our people and promote a culture of continuous improvement and innovation. In addition to our retail stores, we operate.

Job Details

• Location: Truro, NS
• Work location: On site
• Salary: $20.00 to $77.00 per hour
• Terms of employment: Seasonal employment, Full time
• Starts as soon as possible
• Source: CareerBeacon #2561530

Advertised until

2026-01-01