Department Manager Accessories

Selfridges; Manchester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading retail store in the UK is seeking a Department Manager for Accessories. You will manage the department strategy, motivate a team to exceed sales targets, and ensure compliance with regulations. Ideal candidates are commercially minded, collaborative, and experienced in high-volume retail environments. The role requires strong leadership and communication skills to inspire the team and drive exceptional service.

Qualifications

• Understanding of stock management and sales targets.
• Experience in fast-paced retail environments.
• Strong communication and interpersonal skills.

Responsibilities

• Manage own bought and concession departments.
• Motivate and lead the team to exceed sales targets.
• Ensure compliance with trading standards and health regulations.

Skills

Commercial awareness

Collaboration

Customer service

Leadership

Adaptability

Proactivity

Job description

Department Manager Accessories

Job Introduction

As a Department Manager you will :

• Be responsible for the own bought and concession department and strategy (including payroll), identifying opportunities and risks using external market trends and competitor insights
• Support the concession businesses in your department by working closely with the ConcessionManager to support and set improvement targets, resolve issues that may arise
• Motivate the team to exceed sales targets by developing skills in product knowledge, cross categoryselling, after sales service and awareness of other services within Selfridges
• Manage and lead your team giving regular feedback and coaching. Recognising both talent and development areas, you will create unique plans to progress your team using the tools available
• Act upon information and feedback from across the businesse.gspotlight, engagement survey andteam member feedback to name a few
• Ensure that the department is fully compliant with trading standards, health and safety legislation andall store operating procedures
• Achieve stock loss KPI through effective management of procedures, stockless action plan and teammember training
• Liaise and influence VM and B&M team to seek ways to improve visual presentation, stock holding and relay customer feedback, including best and worst sellers
• Keep consistently high standards in your department through the completion of daily floor walks and checks, following up on required improvements

A bit about you :

• Commercially minded. Understanding the numbers, you have a plan to achieve sales targets, realise the importance of managing stock levels and are reactive to external factors that may impact performance
• Collaborative. Building relationships is one of your strengths. Whether it’s with your team to drive performance, your concession partners to initiate positive change, or with the wider Selfridges community, you realise the importance on working together
• A retail expert. Accustomed to working in customer focused, fast paced / high volume environments, you bring both passion and knowledge to support your team. Generating ideas and implementing plans to develop business opportunities
• A good communicator. Your friendly and confident manner is appreciated by customers, team members and stakeholders alike
• A leader. Motivating and inspiring your team to deliver exceptional service and meet sales targets. You understand the importance of leading by example and provide coaching to drive performance and change
• Adaptable. Prioritising is one of your skills and you know how to keep you team calm and focused intimes of change
• Proactive. Planning for the weeks, months and season ahead from floor cover, events, stock and many more, you truly own your business area and take responsibility for ensuring its success

Values and flexibility

This guide represents a summary of the role, however all team members are expected to be flexible in the work they undertake, which may change from time to time, according to the needs of the business.

Selfridges