Department Manager

Zachary Daniels Recruitment; York and North Yorkshire; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading fashion retailer is seeking a Department Manager in York to drive sales and lead a dynamic team. The successful candidate will oversee department performance, coach staff, and create an inspiring shopping environment. A passion for fashion and strong customer service skills are essential. This is a unique opportunity to make a significant impact in a reputable brand, encouraging creativity and collaboration in a fast-paced retail setting.

Qualifications

• Natural leader who can motivate and inspire a team.
• Passionate about fashion and customer experience.
• Strong understanding of retail performance and KPIs.

Responsibilities

• Lead team to deliver exceptional service and achieve sales targets.
• Own the department’s performance and visual merchandising.
• Coaching and developing team members to maximize their potential.

Skills

Leadership

Motivating a team

Customer experience

Understanding KPIs

Collaboration

Job description

Department Manager | Fashion Retail | Iconic & Inspiring Brand

We are recruiting for a Department Manager for an exciting, service-driven fashion retailer! This is a brilliant opportunity to join one of the industry's most recognisable brands - a place where creativity, style, and energy come together every day.

As Department Manager, you'll take the lead in your area of the store - driving sales, inspiring your team, and creating a shopping experience that truly wows every customer.

What you'll be doing:

• Leading your team to deliver next-level service and smash sales targets
• Owning your department - driving performance, standards, and visual impact
• Creating an inspiring, on-brand environment that excites both customers and your team
• Coaching and developing your people to reach their full potential
• Managing stock, visual merchandising, and floor layout to maximise results
• Analysing performance to spot trends and opportunities for growth
• Working closely with your Store Manager and other leaders to deliver the bigger picture
• Being a visible, hands‑on presence - always setting the standard and leading by example

What we're looking for:

• A natural leader who knows how to motivate and get the best out of their team
• Passionate about fashion, trends, and delivering a stand‑out customer experience
• Commercially sharp, with a strong understanding of KPIs and store performance
• Energetic, positive, and confident in a fast‑paced retail environment
• A team player who loves being on the shop floor and thrives on collaboration

As Department Manager, you'll bring energy, ideas, and a real passion for fashion. You'll help shape the customer experience, lead your team to success, and make your mark in a brand that's all about style, service, and impact.

If you're ready to take the next step in your retail career and want to join a brand that loves what it does - APPLY NOW with your most up-to-date CV.