Department Manager

Ralph Lauren; Braintree; On-site; GBP 100,000 - 125,000; Full time

Job summary

A premium lifestyle brand in the UK is seeking an experienced leader to create an inclusive environment and drive high performance within their store. The ideal candidate should be energetic, passionate, and results-driven, with excellent communication skills. Responsibilities include enhancing customer experience and managing inventory efficiently. Competitive benefits and exciting career opportunities available.

Benefits

Competitive benefits package and discounts

Exciting career opportunities

Qualifications

• Energetic, passionate and results driven.
• Experienced leader having previously worked in a fast‑paced environment.
• Excellent communication skills.

Responsibilities

• Create an inclusive working environment with a customer‑centric mindset.
• Deliver and maintain an elevated customer experience within the store environment.
• Manage inventory flow to minimise shrink loss through operational excellence.

Job description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren’s reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company’s brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, and others, constitute one of the world’s most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company and in the broader world by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion and fairness for all. We foster a culture of inclusion through Talent, Education & Communication, Employee Groups and Celebration.

What We Offer

• The opportunity to work for an iconic and unique lifestyle brand
• Exciting career opportunities
• Competitive benefits package and discounts
• An environment where you can bring your whole self to work

What You’ll Do

People leadership

• Create an inclusive working environment with a customer‑centric mindset
• Through team management and visible presence ensures Ralph Lauren's standards are achieved
• Unlock talent that supports career progression of the team
• Drive high performance culture by holding the team accountable for agreed results

Commerciality

• Deliver and maintain an elevated customer experience within the store environment
• Implement the Ralph Lauren ways of working and selling culture to maximise sales and profitability
• Develop and monitor key metrics that drive the business plan
• Keep up to date with competitor activity

Operations

• Manage inventory flow to minimise shrink loss through operational excellence
• Lead floor recovery, ensuring price and size integrity
• Manage and maintain a safe work environment for customers and employees by complying with all company policies and procedures

Who You Are

• Energetic, passionate and results driven
• Experienced leader having previously worked in a fast‑paced environment
• Excellent communication skills