Dental Technician - Customer Service and Quality Control

VK Recruitment; Ardsley; Sur place; GBP 27 000 - 35 000; Plein temps

Avantages offerts par ce poste

Company pension

Annual leave 25 days

8 bank holidays

Free parking

Employee discount

Full training and career development

Résumé du poste

VK Recruitment Ltd on behalf of an international dental laboratory in Barnsley is seeking a GDC registered Dental Technician to join the team. In this role you will balance case administration, customer support and quality checks to ensure precise, manufacturable results.

Full training will be provided on the laboratory’s systems and processes, with opportunities for career development within a growing international business.

Qualifications

• Currently registered with the General Dental Council as a Dental Technician.
• Confident using computers and Microsoft Office.
• Excellent written and verbal communication skills.
• Strong attention to detail and an organised, methodical approach.
• A flexible attitude and the ability to work well within a team.
• Authorized to work in the United Kingdom.

Responsabilités

• Accurately entering incoming cases into the case management system.
• Carrying out quality control and pre-manufacturing checks.
• Answering telephone calls and responding to customer enquiries.
• Reviewing cases requiring additional attention and contacting customers to clarify instructions.
• Supporting colleagues across other departments when required.

Connaissances

Communication

Attention to detail

Team player

MS Office

Formation

GDC registration (Dental Technician)

Description du poste

We are recruiting on behalf of an established international dental laboratory seeking a GDC registered Dental Technician to join its team in Barnsley.

This opportunity would suit a dental technician who enjoys using their technical knowledge in a role combining customer support, case administration and quality control. You will help ensure cases are accurate, complete and ready for manufacture, while providing knowledgeable support to dental practices and laboratories.

Full training will be provided on the laboratory’s systems and processes.

The Role

• Accurately entering incoming cases into the case management system.
• Carrying out quality control and pre-manufacturing checks.
• Answering telephone calls and responding to customer enquiries.
• Reviewing cases requiring additional attention and contacting customers to clarify instructions.
• Supporting colleagues across other departments when required.

About You

• Currently registered with the General Dental Council as a Dental Technician.
• Confident using computers and Microsoft Office.
• Excellent written and verbal communication skills.
• Strong attention to detail and an organised, methodical approach.
• A flexible attitude and the ability to work well within a team.
• Authorised to work in the United Kingdom.

What’s on Offer

• Salary of £27,000–£35,000, depending on experience and performance.
• 25 days’ annual leave plus 8 bank holidays.
• Company pension.
• Employee discount.
• Free parking.
• Full training and opportunities for career development within a growing international business.