Dental Support Worker

City Health Care Partnership CIC; Goole; On-site; GBP 18,000 - 24,000; Full time

Job summary

City Health Care Partnership CIC (CHCP CIC) is seeking a friendly dental receptionist to support our dental team and ensure smooth clinic sessions. You will welcome patients, manage records and help maintain high cleanliness and patient experience.

We value an ability to follow procedures, excellent communication and IT confidence, with training provided. You will work alongside Dental Nurses and reception colleagues to keep clinics running.

Qualifications

• Experience in a reception or patient-facing environment with good communication and listening skills.
• Knowledge of basic administrative tasks and confidence using IT.
• Ability to follow procedures, organise workload and adapt to changing clinic needs.
• Caring, flexible approach and willingness to learn with training and supervision provided.
• Level 3 in Health and Social Care or working towards it.

Responsibilities

• Support reception tasks, including welcoming patients and keeping accurate records.
• Prepare and clean clinical areas and equipment, following decontamination and sterilisation procedures.
• Assist clinical staff before, during and after treatments.
• Help reassure patients who may feel nervous, offering clear information and support.
• Use specialist equipment safely after receiving full training.

Skills

Reception experience

Communication skills

IT basics

Flexibility

Willingness to learn

Education

Level 3 Health and Social Care

Tools

Microsoft Office

Job description

Working with our dental team, you’ll support safe, smooth clinic sessions so patients receive the care they need.

You’ll be part of a friendly, skilled service that helps people feel comfortable and informed during their dental treatment. You’ll work closely with Dental Nurses, Senior Nurses and reception colleagues to keep clinics running well and to maintain high standards of cleanliness, safety and patient experience.

What you’ll do:

• Support reception tasks, including welcoming patients and keeping accurate records
• Prepare and clean clinical areas and equipment, following decontamination and sterilisation procedures
• Assist clinical staff before, during and after treatments
• Help reassure patients who may feel nervous, offering clear information and support
• Use specialist equipment safely after receiving full training

Main duties of the job

What we’re looking for:

• Experience in a reception or patient‑facing environment, with good communication and listening skills
• Knowledge of basic administrative tasks and confidence using IT
• Ability to follow procedures, organise your workload and adapt to changing clinic needs
• A caring, flexible approach and willingness to learn, with training and supervision provided
• Level 3 in Health and Social Care or working towards it

We welcome applicants from all backgrounds and value fairness, respect and inclusion in everything we do. Would you like to adjust the tone or highlight different aspects of the role?

Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore City Health Care Partnership would not be able to issue a Certificate of Sponsorship for this role.

Working for our organisation

At CHCP, we're passionate about people and we know that you are too, that's why we're here isn't it? We recognise that high quality care is delivered by high quality professionals who are appreciated, respected and supported, which is why we want to give all our colleagues the chance to shine.

Work with us and you'll be more than just a number. Our people are our shareholders and their thoughts and opinions are always heard at CHCP you have a real voice.

Compassion is at the heart of our business; we're a team of nearly 2,500 colleagues who work together to deliver first class healthcare to thousands of people living in Hull, the East Riding, Knowsley and St Helens. Local diversity demands diverse roles, that's why we have vacancies to suit everybody. No matter your role at CHCP, we'll support you to thrive.

As the 13th largest social enterprise in the UK, we're pioneering the move towards independent service delivery. Join us on our journey and help us make history.

Detailed job description and main responsibilities

Please see the job description and person specification attached to this job advert for full details on the role.

Person specification

Qualifications

• Level 3 in Health and Social Care or working towards

Knowledge

• Knowledge of a range of administrative procedures`
• Knowledge of Microsoft Office packages
• Knowledge of Dental Services
• Knowledge of HTM105

Experience

• Experience in reception / front line patient facing environment
• Recent evidence or working in a patient care environment
• Good communication skills, both written and verbal
• Able to adapt to different situations
• Experience of working in a clinical environment
• Dental clinical experience
• Evidence of personal professional development

City Health Care Partnership CIC (CHCP CIC)is an independent, co-owned Community Interest Company providing high quality local health and care services at several sites across Hull, the East Riding of Yorkshire, Knowsley and St Helens.

Commissioned by the NHS and local authorities, we are a socially responsible business. Our profits are re‑invested into our services, our staff, and the communities we work in. We employ nearly 2,500 people and have over 1.7 million patient contacts each year across more than 50 different services.

Our vision is to lead and inspire through excellence, compassion, and expertise in all that we do, and we are looking for exceptional people to work with us to provide the highest possible care to the people who use our services.

Should we receive a high volume of applications the advert may be closed earlier than stated. Should you have started the application at this point and require additional time to complete it, please contact us for support.

We acknowledge some candidates may use AI to support their application, however it is essential that your application accurately reflects your skills, knowledge, and experience and this will be validated via the interview and clearance process.

Please let us know if you require any extra support. If you would like this document in a different format, for example in easy read, large font or braille or if you have a disability, long term health condition by which you need to discuss adjustments please contact the Human Resources Team on 01482 236923 where we can support you through this.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

Please be aware we reserve the right to close this vacancy when we receive a sufficient number of applications.

Name Marie Pygott Job title Service Manager Email address [e-mail] Telephone number 01482 336017

If you have problems applying, contact

Address City Health Care Partnership CIC
5 Beacon Way
Hull
HU3 4AE