Dental Receptionist - Public Dental Service (PDS)

NHS National Services Scotland; Paisley; On-site; GBP 20,000 - 25,000; Full time

Job summary

A large healthcare provider in Scotland is seeking both full-time and part-time Dental Receptionists to join their team. The successful candidates will provide essential administrative support and act as the first point of contact for patients and health professionals. Candidates must possess excellent organizational and communication skills and be proficient with computer systems. Knowledge of electronic patient systems like R4 Clinical Plus and Trakcare is advantageous. Flexible working hours and a commitment to diversity are key aspects of this position.

Qualifications

• Excellent organisational and communication skills required.
• Proficient use of computer systems is essential.
• Knowledge of R4 Clinical Plus and Trakcare is desirable.

Responsibilities

• First point of contact for patients and health professionals.
• Support administrative tasks for dental clinics.
• Assist in the delivery of care services.

Skills

Organisational skills

Communication skills

Proficient use of computer systems

Tools

R4 Clinical Plus

Trakcare

Job description

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

The shift pattern of Monday to Friday, 0830 - 1630, consisting of 37 hours per week.

The posts will support the delivery of care based in the Emergency Dental Treatment Centre – Royal Alexandria Hospital with the requirement of additional cross cover from base to other locations throughout the Public Dental Service within NHSGG&C.

An exciting opportunity has arisen to recruit to full time and part time Dental Receptionists to support all patient care for registered and unregistered patients within the Public Dental Service in NHS GG&C.

The successful candidates will be the first point of contact for patients and other health professionals and will be involved in the provision of administration tasks to support all dental clinics and the wider team including but not limited to the following services, paediatrics, adult special care, domiciliary care, unregistered and emergency care, undergraduate outreach clinic, general anaesthetic theatre.
Applicants should possess excellent organisational and communication skills, have proficient use of computer systems and be able to prioritise their own workload. A working knowledge of electronic patient systems R4 Clinical Plus and Trakcare is desirable.

This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (CoS).

Please be advised that, effective 1 April 2026, the full-time working hours for all Agenda for Change posts will be reduced to 36 hours.

For more information, please contact: Lisa Harrigan, Dental Manager, On 07855970460 or email [e-mail]

Details on how to contact the Recruitment Service can be found within the Candidate Information Packs.

NHS Greater Glasgow and Clyde- NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognisingmilitary skills, experience and qualifications during the recruitment and selection process.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

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