Dental Receptionist - Full time - Cromer

The Dental Design Studio; Cromer; On-site; GBP 40,000 - 60,000; Full time

Job summary

A dental practice in Cromer is seeking a friendly Receptionist to manage patient interactions and provide first-class customer service. Responsibilities include greeting patients, managing appointments, and supporting the practice team. Ideal candidates will have at least 1 year of experience in a similar role and excellent communication skills.

Benefits

Competitive salary

20 days holiday + 8 Bank Holidays

Staff discount

Contributory pension scheme

Uniform provided

Nice environment

Qualifications

• At least 1 year of previous experience in a reception setting, preferably in medical or dental.
• Applications from qualified dental nurses are welcomed.

Responsibilities

• Meeting and greeting patients, providing a great first impression.
• Booking and amending appointments.
• Handling patients’ queries by telephone, email, and in person.

Skills

Excellent communication skills

Good command of the English language

Organised and methodical

Quick learner

Team player

Self-motivated and confident

Calm under pressure

Trustworthy & Reliable

Great attention to detail

Education

GCSE or equivalent

Job description

We are seeking an enthusiastic and friendly Receptionist to join our fantastic Dental Practice in Cromer.

Our receptionists (who are also our Practice Ambassadors) play a vital role in the day to day running of our businesses and therefore we are looking for someone who is highly motivated in delivering exceptional, first class customer service.

Our receptionists must be able to create a warm, welcoming atmosphere and provide a positive, memorable experience for our patients.

Previous experience:

We are looking for someone who has had at least 1 years previous experience of working in a reception setting (preferably medical or dental), applications from qualified dental nurses are also welcomed.

Skills & attributes:

• Excellent communication skills (verbal & written)
• Good command of the English language
• Organised and methodical
• Quick learner
• Team player
• Self-motivated and confident
• Able to work alone on reception
• Calm under pressure
• Trustworthy & Reliable
• Great attention to detail

Main responsibilities:

• Meeting and greeting patients, providing a great first impression
• Booking and amending appointments
• Undertaking opening and closing procedures
• Answering patients’ queries by telephone and email as well as in person
• Promoting the practice for new patients
• Making patients aware of our dental services and offers
• Handling payments
• Accessing sensitive information whilst maintaining patient confidentiality
• Supporting the Practice Manager and the clinical team with the smooth running of the practice
• Other reception/admin duties

Benefits

• Competitive salary
• 20 days holiday + 8 Bank Holidays (Pro-rata)
• Staff discount
• Contributory pension scheme
• Uniform provided
• Nice environment
• Never a dull day!

Salary is dependent on experience and work pattern can be discussed at the interview stage.

To find out more about us please visit our website www.thedentaldesignstudio.co.uk

If you think this fantastic opportunity is for you then we want to hear from you, please apply by sending us your CV via Indeed and our recruitment team will be in touch with you!

Job Type: Permanent

Education:

• GCSE or equivalent (preferred)

Work Location: In person