Dental Receptionist

Henry Schein; Reigate; On-site; GBP 26,000 - 29,000; Full time

Job summary

A leading dental practice in Reigate, Surrey is seeking a full-time Dental Receptionist. Responsibilities include answering phones, booking appointments, handling patient inquiries, and general administration. Ideal candidates will have prior experience in a similar role. Salary starts at £13 per hour with additional parking benefits nearby.

Benefits

Payable parking

Close to Reigate station

Qualifications

• Previous experience in a dental or medical receptionist role is preferred.

Responsibilities

• Answer phones and book appointments in person or over the phone.
• Ensure patients are checked in and records are updated.
• Handle inquiries from patients and complaints as necessary.

Skills

Customer service

Communication skills

Organizational skills

Job description

Overview

A new opportunity has become available for a Dental Receptionist to join an established, mixed practice located in Reigate, Surrey.

Start date - As soon as possible.

This role is to work full time, 5 days per week.

Responsibilities

• Answering the phone in a polite and timely manor
• Booking and changing appointments both in person and over the phone
• Ensuring patients are booked in upon arrival and the clinicians are made aware
• Dealing with incoming enquiries from patients, in person, over the phone or via email
• Sending communications to patients under their chosen method
• Taking payments and cashing up
• General administration such as scanning and photocopying
• Ensure patients records are kept up to date and stored securely
• Be the first point of call for any complaints, be confident in the procedure and direct the complaints to the manager as required

Fully equipped and computerised using Dentally software.

Requirements

• Ideally the practice are looking for somebody with Dental Receptionist / Medical experience.

Salary & Perks

Salary - £13 per hour start (3 months probation)

Payable parking close by to the practice. Reigate station is around 15 minute walk.