Dental Practice Manager (Private Dental Group)

Zental; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury dental clinic in Central London is seeking a Dental Practice Manager who combines operational excellence with a passion for patient care. You will lead the team, oversee daily operations, and engage with patients to deliver an exceptional experience. This role offers competitive salary and benefits as you help shape the future of patient care.

Benefits

Competitive salary with performance incentives

Professional Indemnity and DBS covered

Fully funded CPD and training opportunities

Career progression and leadership development

Employee Referral Scheme

Qualifications

• Proven management experience in a dental or healthcare setting.
• Ability to engage and support patients through their care journey.
• Experience with operational excellence and team leadership.

Responsibilities

• Oversee daily operations ensuring efficiency and compliance.
• Lead front of house and clinical teams for exceptional patient service.
• Manage scheduling and productivity to maximize patient satisfaction.
• Be a key point of contact for patients regarding treatment options.

Skills

Leadership

Patient care

Operational management

Communication

Sales background

Job description

Join Our Exclusive Team at Zental

Location: Central London | Full-time

Dental Practice Manager (with Treatment Coordination Duties)

Role Overview

We are seeking a confident and dynamic Dental Practice Manager to join our award-winning private practice in Central London. This role is perfect for an experienced manager or senior treatment coordinator who thrives in a luxury environment and is passionate about delivering an exceptional patient journey while ensuring smooth day-to-day operations.

You’ll oversee practice performance, lead by example, and play a hands‑on role in patient engagement — combining operational excellence with world‑class care and service.

Key Responsibilities

Practice Leadership & Operations

• Oversee the daily running of the practice, ensuring efficiency, compliance, and exceptional service standards.
• Lead, support, and motivate the front of house and clinical teams to deliver a seamless patient experience.
• Manage rotas, scheduling, and diary optimisation to maximise productivity and patient satisfaction.
• Monitor and report on KPIs, patient conversions, and practice performance.
• Collaborate with senior management to identify opportunities for growth and operational improvement.

Patient Engagement & Treatment Coordination

• Act as a key point of contact for new and existing patients, ensuring every interaction reflects Zental’s high standards of care.
• Confidently present treatment options, procedures, and finance plans, ensuring patients feel fully informed and supported.
• Coordinate treatment plans, specialist appointments, and multidisciplinary care efficiently.
• Maintain communication with patients throughout their journey, including after‑care follow‑up and feedback.
• Support clinicians in delivering treatment plans within 24 hours of consultation.

Administration & Reporting

• Manage financial and administrative processes, including finance applications and CRM updates.
• Prepare and analyse practice data to identify trends, challenges, and opportunities for improvement.
• Maintain accurate patient and operational records in line with CQC and GDPR requirements.

Why Join Zental?

• Be part of a fully private, luxury clinic renowned for its excellence and innovation.
• Competitive salary with performance‑based incentives.
• Professional Indemnity and DBS covered where applicable.
• All core CPD and extended training fully funded by Zental.
• Clear opportunities for career progression and leadership development.
• Employee Referral Scheme — earn up to £2,950 per successful referral.
• Work alongside a highly skilled, multidisciplinary team in a supportive and inspiring environment.

Salary

Competitive and dependent on experience, with an attractive commission structure and incentives.

How to Apply

If you have a proven sales background and the ambition to combine patient care with management responsibilities in a luxury private setting, we’d love to hear from you.

If you would like to find out about all our career opportunities, please visit our careers section on our website.