Dental Patient Coordinator (Part-Time)

SmartRecruiters, Inc.; Truro; On-site; GBP 19,000 - 21,000; Part time

Benefits offered by this job

Bonus scheme

Wellbeing Support

Extra Leave

Family Support

Life assurance

Job summary

PortmanDentex is seeking a Part-time Patient Coordinator to support a busy orthodontic practice in Truro. You will manage private patient enquiries, bookings and day-to-day administration across a four-surgery clinic, with occasional support at the sister clinic in St Austell.

The role is based primarily in Truro, with on-site parking and typical hours 8:00am–5:00pm, Monday to Friday, 32 hours across 4 days. Salary starts at £14.50 per hour, with occasional Saturday cover.

Qualifications

• Experience in dental/healthcare admin or customer service environment.
• Excellent organisational skills and the ability to manage multiple tasks.
• Strong attention to detail and accuracy.
• Clear and professional communication skills.
• Ability to handle confidential information appropriately.
• Ability to work independently while knowing when to seek guidance.

Responsibilities

• Manage private new patient enquiries, appointment bookings and follow-ups.
• Provide day-to-day administrative support to Practice Manager and team.
• Manage emails, correspondence, records and routine administrative requests.
• Support patient enquiries, feedback and correspondence.
• Maintain accurate patient and practice records.
• Prepare reports, spreadsheets and business information.
• Support financial administration including invoices, banking and patient accounts.
• Collate information for meetings, reviews and reporting.
• Support NHS administration where applicable.

Skills

Organised

People skills

IT skills

Professional communication

Independent worker

Tools

Dental management system

Job description

PortmanDentex is seeking a Part-time Patient Coordinator to support a busy orthodontic practice in Truro. You will manage private patient enquiries, bookings and day-to-day administration across a four-surgery clinic, with occasional support at the sister clinic in St Austell.

The role is based primarily in Truro, with on-site parking and typical hours 8:00am–5:00pm, Monday to Friday, 32 hours across 4 days. Salary starts at £14.50 per hour, with occasional Saturday cover.