The apprenticeship in dental nursing is a 12‑month government‑funded course provided by City & Guilds, leading to a Level 3 Extended Diploma. Alongside your learning, your job role within the practice will entail assisting dentists, sterilising & preparing equipment, reception duties and supporting patient experience.
Responsibilities
- Reception, answering phones, greeting patients and booking appointments.
- Dealing with patient queries and taking payments.
- Sterilising and preparing equipment for dentists.
- Recording and managing patient records.
- Supporting patients’ wellbeing and enhancing their dental experience.
- Maintaining and cleaning dental areas, including chairs and instruments.
- Managing stock of equipment and supplies.
- Assisting with orthodontic assessment and special investigations.
- Obtaining valid consent and recording accurate patient histories.
- Preparing, mixing and handling dental materials.
- Managing patient anxiety, monitoring behaviour and providing reassurance.
- Processing and managing dental radiographs and images.
- Implementing infection control and decontamination procedures.
- Managing medical emergencies and providing emergency care support.
- Providing preventive advice, instruction and intervention to patients/carers.
- Communicating effectively with patients, the public and the dental team.
- Maintaining contemporaneous, complete and accurate patient records.
- Giving feedback and supporting teamwork within the dental practice.
- Acting within legal, ethical and best‑practice frameworks.
Qualifications & Skills
- GCSE in English (grade 4) and Maths (grade 4).
- Communication, organisational and customer‑care skills.
- Problem‑solving, administrative and team‑working abilities.
- Non‑judgemental attitude, patience and patient‑care focus.
Salary & Hours
£11,778 for the first year, with potential increases based on age. 30 hours per week, Monday to Friday (some evenings and weekends may be required).
Start Date & Duration
Start: 11 January 2026. Duration: 1 year.
Career Progression
- Team manager, team leader or dental practice manager.
- Dental therapist or hygienist with further training.
- Orthodontic therapist with specialised training.