Dental Field Service Engineer - Reading

Dental Directory; Thames Ditton; On-site; GBP 32,000 - 48,000; Full time

Benefits offered by this job

Performance bonus

Discount portal

Cycle2Work

33 days holiday

Birthday day off

Pension scheme

Dental Plan

Sick pay & life insurance

Eye tests

Mental health support

Job summary

Dental Directory is seeking an experienced Dental Field Service Engineer to join our Engineering team, delivering excellent service to dental customers in and around the Reading / Thames Valley territory.

This field-based role covers Reading, the Thames Valley and surrounding areas; you will travel to dental practices across your territory, carrying out a mix of reactive repairs, planned maintenance and equipment installations.

Qualifications

• Deliver, install and validate new equipment across your territory.
• Carry out scheduled maintenance and site surveys, advising customers of any additional costs where required.
• Attend equipment breakdowns and see repairs through to completion.
• Provide technical support to customers, office-based colleagues and fellow engineers.
• Accurately record data and complete internal and customer reports via an IT tablet.
• Advise customers on engineering, equipment performance and regulatory compliance.
• Promote equipment sales and contract consolidation opportunities where appropriate.

Responsibilities

• Deliver, install and validate new equipment across your territory.
• Carry out scheduled maintenance and site surveys, advising customers of any additional costs where required.
• Attend equipment breakdowns and see repairs through to completion.
• Provide technical support to customers, office-based colleagues and fellow engineers.
• Accurately record data and complete internal and customer reports via an IT tablet.
• Advise customers on engineering, equipment performance and regulatory compliance.
• Promote equipment sales and contract consolidation opportunities where appropriate.

Job description

Are you an experienced Dental Field Service Engineer looking for your next opportunity?

We’re looking for a Field Service Engineer with transferable technical skills and field-based experience to join our Engineering team, delivering an excellent service to our dental customers in and around the Reading / Thames Valley territory.

This is a field-based role, with your workload focused in and around Reading, the Thames Valley and surrounding areas. You’ll travel to dental practices across your territory, carrying out a mix of reactive repairs, planned maintenance and equipment installations.

We’ll provide you with a company van and full toolkit, giving you everything you need to get out on the road and deliver a high-quality service to our customers.

Duties & Responsibilities

• Deliver, install and validate new equipment across your territory.
• Carry out scheduled maintenance and site surveys, advising customers of any additional costs where required.
• Attend equipment breakdowns and see repairs through to completion.
• Provide technical support to customers, office-based colleagues and fellow engineers.
• Accurately record data and complete internal and customer reports via an IT tablet.
• Advise customers on engineering, equipment performance and regulatory compliance.
• Promote equipment sales and contract consolidation opportunities where appropriate.

What We Offer Our Engineers

• Discretionary company performance-related bonus.
• Comprehensive discount portal, including gym memberships, shopping savings and days out.
• SmartPay loan scheme, with no interest applied.
• Cycle2Work scheme.
• 33 days’ holiday, including bank holidays.
• Option to purchase additional annual leave.
• An additional day off to celebrate your birthday!
• Company pension scheme.
• Dental Plan.
• Company sick pay, life assurance and enhanced maternity/paternity pay.
• Eye test vouchers.
• Mental health support services and virtual GP access.

Who are Dental Directory?

Dental Directory provides specialist products, equipment and support services to the dental and aesthetics markets across the UK and Republic of Ireland.

We’re continuing to grow, with a vision to become healthcare’s first choice for clinical treatment and service solutions. Our Engineering team plays a vital role in supporting our customers, so we’re looking for someone who is customer-focused, technically minded and takes pride in delivering a high-quality service.

If you’re ready for your next field engineering opportunity and are happy covering customers in and around Reading, the Thames Valley and surrounding areas, we’d love to hear from you!