Dental Claims Specialist

The Ohio State University; Tipton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A major dental college is seeking a Patient Revenue Cycle Senior Coordinator to manage billing and insurance processes. The role involves working closely with patients and providers, requiring strong interpersonal and communication skills. Candidates should have a high school diploma and at least 2 years of relevant experience in healthcare billing. This position is on-site in Tipton, UK, and offers a competitive salary based on experience.

Qualifications

• Minimum 2 years experience in a healthcare cash‑posting environment.
• Proficiency with computers and related software.
• Experience with commercial and government insurance is desirable.
• Knowledge of dental billing practices is preferred.
• 4 to 6 years of experience in a dental billing environment is a plus.

Responsibilities

• Perform insurance predeterminations of benefits.
• Discuss treatment plans and payment arrangements with patients.
• Serve as liaison between doctors, patients, and payers.
• Manage accounts receivable for a group of providers.

Skills

Interpersonal communication

Verbal communication

Written communication

Efficiency with 10-key calculator

Education

High school diploma/GED

Tools

Medical billing software

Computer software

Job description

The Ohio State University College of Dentistry is seeking a Patient Revenue Cycle Senior Coordinator for its affiliated Ohio State Dental Faculty Practice (DFP). When our faculty is not teaching the next generation of dentists or hygienists, our faculty dentists and faculty hygienists provide expert care for children and adults through DFP. Our dentists provide virtually every area of dental care available.

The Ohio State University College of Dentistry is the fourth largest public dental school in the United States and it is the only public dental school in Ohio. The college is divided into ten divisions with all major ADA‑recognized dental specialties represented. The College has approximately 600 students in its undergraduate and graduate programs.

Serves as Treatment Coordinator/Dental/Medical Billing Specialist for the Ohio State Dental Faculty Practice within the College of Dentistry: performs insurance predeterminations of benefits, validates insurance coverage and preauthorizations (medical and dental); discusses treatment plans and payment arrangements with patients; enters dental and medical coding; bills medical/dental carriers, appeals claims, and performs collection functions; serves as liaison between doctors, patients, and payers. This position will be responsible for a group of providers A/R including timely filing and appealing accounts and processing accounts within the department’s policy.

Schedule

Monday‑Friday 7:30am–4:30pm On‑site

Compensation

$18.37 – $23.99 depending upon education and relevant work experience.

Position Requirements

This position requires successful completion of a criminal background check and drug and alcohol screening.

Work is performed primarily in an office environment and the employee in this class is subject to inside environmental conditions. This position requires sustained periods using a keyboard and performing other computer work. Requires sufficient personal mobility and physical reflexes, which permits the employee to function in a general office environment to accomplish tasks.

Required

• High school diploma/GED.
• Minimum 2 years experience in a healthcare cash‑posting environment.
• Proficiency with computers and related software.
• Efficiency with 10‑key calculator.
• Excellent interpersonal, verbal and written communication skills.

Desired

• Experience with commercial and government insurance.
• Knowledge of dental billing practices and procedures.
• Skill in operating personal computer and related medical billing software.
• Ability to deal with problems involving insurance.
• Ability to maintain accurate records; cooperate with co‑workers; knowledge of customer service skills and the ability to apply them in various situations; ability to answer routine inquiries and resolve complaints from patients, third‑party payers, and doctors.
• 4 to 6 years experience in a dental billing environment.