Dementia Navigator

North London Nhs Foundation Trust; Greater London; Vor Ort; GBP 27.000 - 38.000; Vollzeit

Zusammenfassung

North London NHS Foundation Trust is recruiting for a post-diagnostic support role within Memory Services in the community. You will work with service users and families to help them live well with dementia, providing information, signposting, and referrals as needed.

Working within a multidisciplinary team, you will use a strengths-based, trauma-informed approach, communicate with GPs and social care, and escalate concerns to senior staff when appropriate, ensuring patient dignity and equality.

Qualifikationen

• Extensive and current paid experience with dementia or older adults with complex mental health needs.
• Minimum of one year experience in a mental health setting.
• Educated to GCSE level with Maths and English included.

Aufgaben

• Provide post-diagnostic support to an allocated caseload and their families.
• Signpost to organisations and facilitate referrals as required.
• Communicate effectively with service users, families, GPs and social care teams.
• Engage in multidisciplinary team working and use a trauma-informed approach.

Kenntnisse

Verbal communication

Written communication

Boundary management

Relationship building

Team collaboration

Ausbildung

GCSE Maths & English

Tools

Computer literacy

Jobbeschreibung

Job summary

The North London Foundation Trust (NLFT) Memory Services provide comprehensive assessment for people with memory problems and post-diagnostic support for those diagnosed with a dementia.

Main duties of the job

The post holder will be responsible for providing compassionate, post-diagnostic support to an allocated caseload of service users and their families and carers. The focus of the role will be to support people to live well with dementia in the community by providing further information and advice, signposting to organisations that provide support, and facilitating referrals as required.

• communicate effectively and work collaboratively with service users, their families and carers, GPs, Adult Social Care, and others services involved in the care and support of our service users.
• utilise a strengths based and trauma informed approach when working with service users and their families
• recognise when to escalation concerns to more senior staff
• work effectively within a multidisciplinary team

About us

North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.

Our Five-Year Strategy

• We will provide consistently high-quality care closer to home.
• With our partners in North London and each borough we will ensure equity of outcome for all
• We will offer great places to work, providing staff with supportive environment to deliver outstanding care.
• We will be more effective as an organisation by pioneering research, quality improvement and technology.

Why NLFT?

• We develop and retain our staff through leadership behaviours and managers programme and many more opportunities.
• We promote flexible working and support staff with a range of health and wellbeing initiatives.
• NHS Discounts, generous annual leave and NHS pension scheme
• Excellent internal staff network

The post holder will be aligned with our values:

• We Are Kind
• We Are Respectful
• We Work Together
• We Keep Things Simple
• We Empower
• We Are Proudly Diverse

In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.

Job responsibilities

To provide advice and signposting to service users with dementia and their families and carers To be aware of and assist in meeting the psychological, social, physical, and spiritual needs of service users. To recognise and value service users as individuals, promoting and maintaining the service users dignity, and ensuring that the care provided respects equality and diversity and is inclusive. To ensure that care and support is delivered using a strengths-based, trauma informed approach. To support with the planning and delivery of group activity for service users, including psychosocial and therapeutic support To identify any safety issues in relation to the service users health and social care. Informing the registered practitioner/team/person in charge if there are: any significant changes in the service users physical or mental state, any significant factors relevant to the service user, and any incidents related to the service users.

Person Specification

Qualifications and Experience

Essential

• Evidence of extensive and current paid experience of working with service users who have a dementia or older adults with severe and enduring mental illness.
• Minimum of one year experience working in a mental health setting
• Educated to GCSE level or equivalent (with a minimum of 5 A - E qualifications - which must include Maths and English)

Skills/ Abilities

Essential

• Excellent verbal and written communication skills
• Ability to form and maintain effective working relationships in various team settings
• Ability to maintain boundaries and form positive therapeutic relationships with service users and carers

Knowledge/ Experience

Essential

• To demonstrate an understanding of theory and practical experience of delivering interventions to service users with dementia.
• Demonstrate a sound understanding of the needs and challenges faced by people with mental health problems
• Experience of working as part of a multi-disciplinary team of health care professionals

Personal Qualities

Essential

• Motivated and enthusiastic
• Competent using computers and keyboards for entering personally generated data, generating and responding to emails, conducting web searches etc.
• Adaptable to change

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).