Dementia Care Manager

Hallmark Care Homes; Hagley; On-site; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Annual salary reviews

Life Assurance

Joining bonus

Refer a Friend

Blue Light Card

Study support

Career development

Job summary

Hallmark Luxury Care Homes in England is seeking a Dementia Care Manager to lead our Dementia Community, coordinate care, and train the team. You will ensure relationship-centred care and supportive family engagement while upholding high standards of quality and compliance.

Join a family-run provider that values development, compassionate care, and a collaborative work environment with rewarding benefits and ongoing training opportunities.

Qualifications

• Practical experience of working in dementia care and creating advanced care plans.
• Knowledge of care standards and the drive to keep or meet and ‘outstanding’ CQC level
• Empathy and clear, concise communication skills are needed
• Ability to develop meaningful activities for residents

Responsibilities

• Residential Care - Plans, develops and organises the operation of the Dementia Community.
• Compliance - Ensures dementia community meets all CQC standards and assists with compliance documents.
• People Skills - Delivers training to the team and coordinates activities with the Lifestyles team.
• Financial Management - Supports budget use for the dementia community and understands costs of dementia care.
• Family Service - Communicates with families, GPs, and other agencies for care review meetings.

Skills

Practical experience in dementia care

Care standards knowledge

Empathy and communication

Meaningful activities design

Job description

Lead with Compassion as a Dementia Care Manager at Hallmark Luxury Care Homes!

At Hallmark Luxury Care Homes, we're dedicated to cherishing every moment and providing exceptional care that supports residents to live each day to the full. We believe in celebrating the privilege of ageing and embracing it with open arms. Since our inception in 1997, we've been committed to delivering outstanding care across all our homes in England and Wales.

As a family-run provider, we understand the importance of nurturing relationships, and that's why our care revolves around family values. Each of our homes is equipped with innovative facilities and supported by a dedicated care team, ensuring a comfortable stay alongside the highest quality care available.

The Role: Dementia Care Manager

Our Dementia Care Managers lead on the care and management of our Dementia Community with the home. They deliver and provide all the dementia related learning to the rest of the team and provide support and knowledge to the residents and their families.

Key Responsibilities

Residential Care- Understands and promotes the Hallmark Dementia Strategy while working alongside the team to ensure relationship centred care is delivered to a high standard. Plans, develops and organises the overall operation of the Dementia Community.

Compliance- Developed a working knowledge of current and evolving laws of policies and practice while ensuring the dementia community meets all CQC standards and regulations. Assisting leadership to complete any compliance documents.

People Skills- Creates, delivers and monitors team members training. Available to attend annual Dementia Care Managers Conference and work with our Lifestyles team to create appropriate activities that offer joy and meaning to our residents.

Financial Management- Work alongside leadership to utilise the home budget for the dementia community and also understand the costs associated with dementia care.

Family Service- Communicate with families, GP’s and other agencies for care review meetings. Build relationships with the residents and their families to help provide support for them.

About You

• Practical experience of working in dementia care and creating advanced care plans.
• Knowledge of care standards and the drive to keep or meet and ‘outstanding’ CQC level
• Empathy- this is such an important role and sensitive issue can arise, clear and concise communication skills are also needed
• A high level of understanding how to develop meaningful activities for our residents

Rewarding You With Benefits That Truly Matter

At Hallmark, we believe our people are at the heart of everything we do. That’s why we’re committed to offering benefits that genuinely make a difference to your life. We listen to our team, understand what matters most, and support you every step of the way—physically, mentally, and financially.

What You Can Expect

Financial Wellbeing & Security

• Annual salary reviews
• Enrolment onto our Westfields Cash back plan
• Free Life Assurance Scheme
• Joining bonus available in some homes
• Refer a Friend Scheme – earn up to £1000 for each successful referral
• Great savings on lease cars
• Blue Light Card

Career Growth & Development

• Excellent induction and continuous professional training
• Study support for recognised qualifications
• Career Development Pathways

Recognition & Appreciation

• Long Service Awards celebrating your commitment
• Annual Hallmark Care Awards
• Team empowerment days

Reap the Rewards

Your dedication and hard work will be celebrated with a competitive salary, outstanding training and development opportunities, and a supportive work environment.

• Valued as our Greatest Asset: Be part of a values-driven company that puts people first.
• Skyrocket Your Career: Avail yourself of industry-leading training and development, propelling your career to new heights.
• Wellness Matters: Enjoy excellent benefits, including a pension, life assurance, and optional healthcare.
• Exclusive Perks: Embrace our rewards and discount scheme – Hallmark Rewards.
• Balance is Key: Experience a fulfilling work-life balance, nurturing your well-being.

At Hallmark Luxury Care Homes, we believe in the power of hospitality to enhance the lives of our residents. By joining our team, you become part of our bighearted community, where you’ll receive the support and encouragement you need to thrive in your role.