Dementia Adviser

Alzheimers Society; Coventry; Hybrid; GBP 28,000 - 32,000; Full time

Job summary

A leading UK dementia charity seeks a Dementia Adviser to support individuals affected by dementia in Coventry. You will provide tailored guidance and help clients maintain their independence. The ideal candidate should have strong communication skills, be organized, and capable of working independently. A range of benefits, including a generous pension scheme and ample leave, are offered. A commitment to equity and diversity is emphasized in the hiring process.

Benefits

Generous pension scheme

27 days annual leave

HealthShield Cash Plan

Thrive mental wellbeing support

Virtual GP services

Flexible working policies

Qualifications

• Confidence to communicate with a wide range of people.
• Ability to support individuals living with dementia.
• Proactive and organized, able to work independently.
• Strong IT skills for managing client records.
• Ability to travel for home visits.

Responsibilities

• Deliver personalized support to individuals affected by dementia.
• Act as a trusted contact for clients, helping access services.
• Manage a caseload, providing referrals when needed.
• Facilitate peer groups and promote dementia services.

Skills

Communication

Support skills

Proactivity

Organizational skills

IT skills

Adaptability

Job description

About The Role

We have an exciting and rewarding opportunity to join us at the Alzheimer’s Society within our knowledgeable and passionate Coventry team!

As a Dementia Adviser, you will have the rewarding opportunity to provide support, information, and guidance to people with dementia and their carers; helping to maintain their independence, improving their sense of well‑being, and putting them in more control of their lives. The service is unique to each service user as it is based upon their personal circumstances and support needs. You will offer support to your clients in a variety of ways, whether in the client's own home, or at other locations in the community, face to face, by phone, letter, or email. You will also assist service users to access other services, providing signposting and referrals, and facilitating peer support groups for people living with dementia on occasions in various locations in the area.

Hours – 35 hours

Contract – Fixed Term Contract until end of June 2026

Location – Community based in Coventry (or within a commutable distance) with some homeworking

Interviews – 17 December 2025 face to face in Coventry

You will need

• Confidence and ability to communicate with a wide range of people, adapting your approach to ensure understanding. You will be required to speak publicly at events about dementia, delivering information and signposting people to further resources and networks.
• Ability to support people affected by a diagnosis of dementia to maintain their independence, improve their sense of well‑being, and help them take more control of their lives.
• Able to demonstrate your skills being proactive, organised, and able to work both independently and as part of a local team.
• Strong IT skills for inputting detailed, factual case records on a client database and using virtual meeting software (Teams / Zoom).
• Ability to travel regularly across local area to face to face home visits and wider area on occasions.

What you’ll focus on :

• Your primary role will be in delivering personalised and tailored support to people affected by dementia. This could include the person living with dementia, carer, family or friends.
• Being a named, trusted contact for people affected by dementia, enabling them to access vital services whilst improving people’s sense of well‑being, ultimately giving them more control over their lives and decisions.
• Managing your own caseload of clients and referring people to the appropriate health and social care organisations when required, which will include safeguarding's.
• Providing advice and guidance at local peer groups, specific dementia groups and community networks, whilst looking out for new opportunities to promote the service and maintain the profile of dementia services across the area.

About Alzheimer’s Society – who are we and what’s our mission?

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground‑breaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under‑represented at Alzheimer’s Society.

Our hiring process

We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? We know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart.

Giving back to you

At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double‑matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free HealthShield Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family‑friendly policies, and life assurance provide peace of mind and work‑life balance. We also offer a free Will‑writing service and long‑service awards to recognise your ongoing commitment.