Demand Planner - 12 Month Fixed Term

Ferrero; Greater London; On-site; GBP 42,000 - 62,000; Full time

Job summary

Ferrero is seeking a Demand Planner to shape its UK & Ireland demand forecast, ensuring product availability and freshness by coordinating with Sales, Marketing, Finance, and Supply Chain teams.

You will analyze sales trends, market intelligence and promotional activity to build short-, medium-, and long-term forecasts that support the S&OP process and upcoming product launches, while using SAP APO, Demantra and Excel for reporting and analysis.

Qualifications

• Strong analytical mindset with ability to turn data into actionable recommendations.
• Proven forecasting and planning experience in FMCG/retail environment.
• Advanced Excel skills and experience with forecasting systems such as SAP APO and Demantra.

Responsibilities

• Develop and maintain accurate demand forecasts across product portfolio reflecting sales activity and market trends.
• Review forecasts and performance against budget and historical trends; identify risks and opportunities.
• Support monthly Demand Consensus and S&OP processes; align demand with supply capabilities.
• Produce reporting to monitor forecast accuracy and drive continuous improvement.

Skills

Data analysis

Forecasting

Excel

Stakeholder management

Tools

SAP APO

Demantra

Microsoft Excel

Job description

About the Role

As a Demand Planner, you will play a pivotal role in shaping Ferrero's demand forecast across the UK & Ireland, ensuring our products are available for customers at the right time while maintaining optimal freshness and supply chain efficiency. Working as part of the Demand Planning team, you will analyse sales trends, customer demand and market intelligence to build accurate short, medium and long-term forecasts that support our Sales & Operations Planning (S&OP) process.

About the Role

As a Demand Planner, you will play a pivotal role in shaping Ferrero's demand forecast across the UK & Ireland, ensuring our products are available for customers at the right time while maintaining optimal freshness and supply chain efficiency. Working as part of the Demand Planning team, you will analyse sales trends, customer demand and market intelligence to build accurate short, medium and long-term forecasts that support our Sales & Operations Planning (S&OP) process.

You will work with a portfolio of brands and collaborate closely with Sales, Marketing, Finance, Supply Chain and Customer Development teams to understand changing demand patterns, promotional activity and new product launches. By transforming data into actionable insight, you'll help drive better business decisions, improve forecast accuracy and support the successful delivery of Ferrero's commercial plans.

Main Responsibilities

In this role, you will be responsible for developing and maintaining accurate demand forecasts across your product portfolio, ensuring they reflect the latest sales activity, market trends, promotional plans and business assumptions. Working with Demand Planners and cross-functional stakeholders, you will review forecasts, analyse forecast performance against budget and historical trends, and identify both risks and opportunities that could impact product availability or customer service.

You will play an integral part in Ferrero's monthly Demand Consensus and Sales & Operations Planning (S&OP) processes, preparing analysis, supporting forecast reviews, and contributing to business discussions that align demand with supply capabilities. Through close collaboration with Sales, Marketing and Finance teams, you’ll ensure new product launches, seasonal campaigns and promotional activity are accurately reflected within the demand plan.

Using systems including SAP APO, Demantra and Microsoft Excel, you’ll produce meaningful reporting and analysis to monitor forecast accuracy, identify areas for continuous improvement and support better decision-making across the wider Supply Chain. You’ll also contribute to budget planning, scenario modelling and demand planning improvements, helping to strengthen forecasting capability and optimise business performance.

About You

We're looking for a commercially aware and analytically minded individual who enjoys working with data to solve complex business challenges. You will have a passion for forecasting and planning, with the ability to interpret trends, challenge assumptions and translate insights into meaningful recommendations that support business performance.

You’ll be highly proficient in Microsoft Excel and ideally have experience using forecasting and planning systems such as SAP APO and Demantra. Previous experience within Demand Planning, Supply Chain Planning or a similar analytical role, preferably within an FMCG or retail environment, will enable you to confidently manage multiple priorities while maintaining a high level of accuracy.

As a confident communicator, you’ll enjoy building strong relationships across the business and influencing stakeholders at all levels. You will thrive in a collaborative, fast-paced environment, balancing attention to detail with a proactive approach to continuous improvement. Above all, you’ll be motivated by delivering accurate forecasts that help ensure Ferrero continues to delight consumers through excellent product availability and operational excellence.

This is a 12 Month FTC

What We Offer

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About Ferrero

Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com.

DE&I at Ferrero

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.

Find out more here.