Demand & Orders Manager

Caterpillar Financial Services Corporation; Larne; On-site; GBP 44,000 - 56,000; Full time

Job summary

A global leader in construction and mining equipment is seeking a Demand and Orders Manager in Larne, Northern Ireland. The role involves managing order processing, material planning, and inventory management while leading a team. Ideal candidates have solid experience in supply chain management and a proven ability to resolve conflicts and drive operational efficiency. This position includes benefits like a contributory pension scheme and substantial annual leave.

Benefits

25 days annual leave plus bank holidays

Up to 12% bonus

Contributory pension scheme

Contributory share scheme

Flexible benefits access

Qualifications

• Understand key components of supply chain management.
• Experience managing a team of supply chain professionals.
• Proficient in resolving supply chain conflicts.

Responsibilities

• Align demand planning with manufacturing and marketing.
• Facilitate collaboration for accurate demand forecasts.
• Manage a team, ensuring efficiency and accuracy.

Skills

Supply Chain Management

Material Planning

Supplier Management

Inventory Management

Decision Making

Problem Solving

Job description

Career Area:

Supply Chain and Logistics

Compensation Grade:

23

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Title: Demand and Orders Manager

Salary/Grade: £44,980 - £56,000 per annum (depending on experience)

Location: Larne

Benefits:

• 25 days annual leave plus bank holidays
• Up to 12% bonus
• Contributory pension scheme - Caterpillar will double the employee's contribution up to 6%
• Contributory share scheme - Caterpillar will match 50% of the employee's contribution.
• Optional flexible benefits including access to health and dental care plans, EV car lease, holiday purchase.

This position requires a 4-day-a-week schedule in the office.

About EPD

Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centres, municipalities, and more.

With a rich history of more than 95 years in the electric power business, our team has world‑class expertise and a proven ability to adapt to changing demands. We’re committed to providing sustainable and reliable solutions to our customers.

We are looking for top talent to build and scale the next generation of technologies, products and services to help our customers build a better—more sustainable—world. We need self‑motivated, intelligent and team‑oriented individuals to make our plans a reality. Individuals with high emotional intelligence, humility and openness to discovery will thrive in the teams we are building. Join our team to help build a better, more sustainable world for future generations!

The opportunity

As the Demand and Orders Manager, you will report into the Supply Chain Manager based in Larne, Northern Ireland and will require ownership of Order Processing, Material Planning, Inventory Management and Supplier Performance for the Larne site and also several 3rd party locations globally. The role will require an individual able to balance conflicting priorities in a fast paced manufacturing environment.

What you will do:

• Align demand planning with manufacturing, product groups, marketing, and material planning to ensure customer requirements are met.
• Facilitate cross‑functional collaboration to gather accurate inputs for demand forecasts and production schedules.
• Resolve conflicts between supply constraints and customer expectations through proactive communication and planning.
• Manage a team of up to 20 people, ensuring efficiency and accuracy. Conduct performance reviews and implement development plans to support your teams career growth.
• Identify and implement process improvements to enhance compliance, reduce errors, and increase operational efficiency.
• Lead change management initiatives for new systems and procedures, ensuring smooth adoption and minimal disruption.
• Collaborate with supply chain and finance teams to define and maintain optimal inventory levels.
• Monitor inventory health using KPIs and dashboards to support data‑driven decision‑making.
• Improve forecast accuracy through data analysis and market trend evaluation to minimize excess and obsolete inventory.

What you have:

Supply Chain Management - Level Working Knowledge:

• Understand the key components used to manage a supply chain.
• Experience in material planning, supplier management and inventory management.
• Experience with developing high performing suppliers.
• Participates in supply chain analysis and uses it to spot trends and improvement opportunities.
• Understands supply chain considerations for different types of products.
• Managed a team of supply chain management professionals.

Operational Functions - Level Working Knowledge:

• Works to resolve obstacles related to achieving the facility build schedule.
• Documents regulatory and reporting requirements.
• Assesses situations based on awareness of the goals and operating issues of own department.
• Seeks guidance when assigned goals conflict with departmental goals or overall strategy.
• Carries out responsibilities that contribute to role of own department within the organization.

Tactical and Strategic Planning - Level Working Knowledge:

• Contributes to short-term operational plans.
• Anticipates and adapts to plan changes.
• Monitors progress of work against plan as required to meet objectives.
• Reports variances and makes agreed‑upon corrections.
• Under guidance, develops tactical plan for own direct responsibility.

Process Management - Level Working Knowledge:

• Employs process flows, cycle time, process time and waste concepts as appropriate.
• Walks through steps, decisions, measurements, dependencies and hand‑offs for a specific process.
• Creates process flow or work flow diagrams.
• Documents types of process decisions and potential impact of each decision.
• Identifies and monitors common process bottlenecks.

Decision Making and Critical Thinking - Level Extensive Experience:

• Evaluates past decisions for insights to improve decision‑making process.
• Assess and validates decision options and points and predicts their potential impact.
• Advises others in analyzing and synthesizing relevant data and assessing alternatives.
• Knows when and how to elevate.

Problem Solving - Level Working Knowledge:

• Identifies and documents specific problems and resolution alternatives.
• Examines a specific problem and understands the perspective of each involved stakeholder.
• Develops alternative techniques for assessing accuracy and relevance of information.
• Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.
• Uses fact‑finding techniques and diagnostic tools to identify problems.

Additional information:

• There is a travel requirement <25% of the time.

About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off‑highway diesel and natural gas engines, industrial gas turbines and diesel‑electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced‑carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. #CaterpillarNI #LI

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply.

Posting Dates:

October 29, 2025 - November 12, 2025

The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.

Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.

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