Delivery Supervisor - temporary contract

Booker Group; Portsmouth; On-site; GBP 60,000 - 80,000; Full time

Job summary

A logistics company in Portsmouth is seeking a Transport Supervisor responsible for managing daily delivery operations and leading a team. The ideal candidate will ensure compliance with company policies, maintain safety standards, and promote excellent customer service. Experience in supervising teams and a customer-focused background are essential. Competitive salary and opportunities for professional development are offered.

Qualifications

• Experience of supervising a small to medium sized team.
• Experience of working in a customer-focused environment.
• Accountable for operational compliance with Company policy.

Responsibilities

• Manage day-to-day delivery operations.
• Lead a team of drivers and pickers.
• Communicate management information to team members.
• Maintain a safe working environment.
• Promote brand image through excellent service.

Skills

Excellent telephone skills

Customer service skills

Team leadership

Health & Safety compliance

Planning and coordination

Education

Management CPC certification

Job description

We have an exciting opportunity for a Transport Supervisor to join our team. You will be accountable for the day to day running of a busy delivery operation. The successful candidate will be responsible for leading a team of drivers and pickers, motivating them to achieve their daily targets. We are passionate about customer satisfaction. Excellent telephone and customer service skills will be required.

Ensure the Delivered Department is compliant with Company policy and procedures, taking a consistent approach with all team members.

Ensure important management information is communicated out to all relevant team members

Supervise and maintain a safe working environment for all colleagues and customers, reporting any Health & Safety concerns to the Store Management team.

Passionately promote and drive brand image through knowledge of product, excellent customer service and by ensuring that company guidelines are followed at all times.

Support the delivery manager in ensuring all vehicles are roadworthy and legally compliant

Supervise, plan and co-ordinate to ensure all tasks are completed in an effective and timely manner

Experience of supervising a small to medium sized team, in either warehouse or transport

Experience of working in a customer focused environment

Management CPC would be advantageous