Delivery Supervisor

Tesco Retail; Watford; On-site; GBP 26,000 - 34,000; Full time

Job summary

Booker Group is seeking a Transport Supervisor to oversee a busy delivery operation. You will lead a team of drivers and pickers, driving daily performance and customer satisfaction, while ensuring policies are followed and safety is prioritised.

You will support the delivery manager to keep vehicles roadworthy and compliant, coordinating tasks to achieve targets in a fast-paced environment. Experience supervising a small to medium team is preferred.

Qualifications

• Experience in supervising a team in a fast-paced environment.
• Strong customer service orientation and communication skills.
• Experience with Health & Safety practices preferred (CPC advantageous).

Responsibilities

• Manage day-to-day delivery operations and lead drivers and pickers.
• Motivate team to achieve daily targets and maintain customer satisfaction.
• Ensure compliance with company policies and procedures across the Delivered Department.
• Communicate management information to relevant team members.
• Maintain a safe working environment and report Health & Safety concerns.
• Promote brand image through knowledge of products and customer service.
• Assist the delivery manager to ensure vehicles are roadworthy and compliant.
• Plan and coordinate tasks to complete them efficiently.

Skills

Team leadership

Customer service

Health & Safety

Job description

We have an exciting opportunity for a Transport Supervisor to join our team. You will be accountable for the day to day running of a busy delivery operation. The successful candidate will be responsible for leading a team of drivers and pickers, motivating them to achieve their daily targets. We are passionate about customer satisfaction. Excellent telephone and customer service skills will be required.

Ensure the Delivered Department is compliant with Company policy and procedures, taking a consistent approach with all team members.

Ensure important management information is communicated out to all relevant team members

Supervise and maintain a safe working environment for all colleagues and customers, reporting any Health &Safety concerns to the Store Management team.

Passionately promote and drive brand image through knowledge of product, excellent customer service and by ensuring that company guidelines are followed at all times.

Support the delivery manager in ensuring all vehicles are roadworthy and legally compliant

Supervise, plan and co-ordinate to ensure all tasks are completed in an effective and timely manner

Experience of supervising a small to medium sized team, in either warehouse or transport

Experience of working in a customer focused environment

Management CPC would be advantageous

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, 8 distribution centres, 5 Best Food Logistics sites, as well as 6 support centre locations across the UK.

Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers; some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

We’re proud that Booker is a Disability Confident Committed Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact [e-mail]

Please note

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*

For more information about us please visit www.bookergroupjobs.co.uk