Delivery Supervisor

Booker; Newcastle-under-Lyme; On-site; GBP 26,000 - 33,000; Full time

Benefits offered by this job

Booker colleague discounts (10% off)

Tesco discounts after 3 months

Pension and health & wellbeing support

Cycle to work scheme

Annual leave & holiday package

Job summary

Booker is seeking a Nighttime Transport Supervisor to lead a busy delivery operation and manage a team of drivers and pickers. The role focuses on achieving daily targets while delivering excellent customer service and maintaining compliance with company policies.

You will oversee safe operations, communicate key information to staff, and support vehicle roadworthiness and scheduling during night shifts. A strong customer focus and leadership skills are essential.

Qualifications

• Experience supervising a small to medium sized team.
• Experience working in a customer focused environment.
• Management CPC would be advantageous.

Responsibilities

• Ensure the Delivered Department complies with Company policy and procedures.
• Communicate important management information to all relevant team members.
• Supervise and maintain a safe working environment, reporting Health & Safety concerns.
• Promote brand image through knowledge of products and excellent customer service.
• Support the delivery manager to keep vehicles roadworthy and compliant.
• Plan and coordinate tasks to be completed efficiently and on time.

Skills

Team leadership

Customer service

Education

Management CPC qualification

Job description

We have an exciting opportunity for a Nighttime Transport Supervisor to join our team.

You will be accountable for the efficient running of a busy delivery operation. The successful candidate will be responsible for leading a team of drivers and pickers, motivating them to achieve their daily targets. We are passionate about customer satisfaction. Excellent telephone and customer service skills will be required.

About the role

We have an exciting opportunity for a Nighttime Transport Supervisor to join our team.

You will be accountable for the efficient running of a busy delivery operation. The successful candidate will be responsible for leading a team of drivers and pickers, motivating them to achieve their daily targets. We are passionate about customer satisfaction. Excellent telephone and customer service skills will be required.

You will be responsible for

Ensure the Delivered Department is compliant with Company policy and procedures, taking a consistent approach with all team members.

Ensure important management information is communicated out to all relevant team members

Supervise and maintain a safe working environment for all colleagues and customers, reporting any Health &Safety concerns to the Store Management team.

Passionately promote and drive brand image through knowledge of product, excellent customer service and by ensuring that company guidelines are followed at all times.

Support the delivery manager in ensuring all vehicles are roadworthy and legally compliant

Supervise, plan and co-ordinate to ensure all tasks are completed in an effective and timely manner

You will need

Experience of supervising a small to medium sized team, in either warehouse or transport

Experience of working in a customer focused environment

Management CPC would be advantageous

Whats in it for you?

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
• Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
• Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates
• An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
• Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
• Life Assurance - You are covered for death in service life cover of up to three times annual pay
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
• A great holiday package
  

About Us

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, 8 distribution centres, 5 Best Food Logistics sites, as well as 6 support centre locations across the UK.

Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers; some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, reaching retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

We’re proud that Booker is aDisability Confident Committed Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact

[e-mail]

Please note

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*

For more information about us please visitwww.bookergro upjobs.co.uk