Delivery Supervisor

Booker; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading food and drink wholesaler is seeking a Transport Supervisor to oversee a busy delivery operation in Greater London. You will be responsible for managing a team of drivers and pickers, ensuring compliance with company policies, and delivering excellent customer service. Candidates should have experience supervising teams in warehouse or transport settings and a focus on customer satisfaction. This opportunity offers a chance to work in a dynamic environment with a strong commitment to diversity and inclusion.

Benefits

Diversity, equity and inclusion initiatives

Flexibility in working arrangements

Qualifications

• Experience of supervising a small to medium sized team in warehouse or transport.
• Background in a customer-focused environment.

Responsibilities

• Lead a team of drivers and pickers to achieve daily targets.
• Ensure compliance with Company policy and procedures.
• Maintain a safe working environment and report any Health & Safety concerns.

Skills

Supervision experience

Customer service orientation

Management CPC

Job description

We have an exciting opportunity for a Transport Supervisor to join our team. You will be accountable for the day‑to‑day running of a busy delivery operation and lead a team of drivers and pickers to achieve daily targets. Excellence in customer service will be required.

Responsibilities

• Ensure the Delivery Department is compliant with Company policy and procedures, taking a consistent approach with all team members.
• Ensure important management information is communicated to all relevant team members.
• Supervise and maintain a safe working environment for all colleagues and customers, reporting any Health &Safety concerns to the Store Management team.
• Passionately promote and drive brand image through product knowledge, excellent customer service and adherence to company guidelines.
• Support the delivery manager in ensuring all vehicles are roadworthy and legally compliant.
• Supervise, plan and coordinate to ensure all tasks are completed effectively and timely.

Qualifications & Experience

• Experience of supervising a small to medium sized team, in either warehouse or transport environments.
• Experience of working in a customer‑focused environment.
• Management CPC would be advantageous.

Additional Information

Eligibility: We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.

We may close roles earlier than advertised if we have high volumes of applicants. Individual feedback is only provided to interview attendees.

Booker is the UK’s leading food & drink wholesaler. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, and six support centre locations across the UK.

Diversity, equity and inclusion (DE&I) at Booker means that we always want you to feel represented and authentic at work. We welcome flexible working arrangements.

We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process. For further information about the accessibility support you can expect, please contact [e-mail].

Please note: *Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*.

Visit www.bookergroupjobs.co.uk for more information about us.