Delivery & Stock Team Member (Retail)

NEXT; Birmingham; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

25% off NEXT products

Staff discounts on partner brands

Priority access to sale stock

Health & wellbeing discounts

Sharesave scheme

Direct to Work fast delivery

Job summary

NEXT is hiring a Sales Team Member in the Birmingham area. The role centers on delivering fast, friendly service and expert product knowledge to customers across busy store floors and stockrooms.

You will support stock operations, deliveries and continuous personal development, with flexible working options and a focus on customer satisfaction. This position requires great communication, calm efficiency under pressure, and a proactive attitude to learn and adapt in a dynamic retail environment.

Qualifications

• Excellent communication and customer service delivered in a fast-paced retail environment.
• Friendly, calm and efficient approach during busy periods.
• Willingness to learn product knowledge and share with customers.
• Proactive and adaptable to store operations and procedures.

Responsibilities

• Provide fast, friendly service and help customers find products.
• Share knowledge and enthusiasm about Next products.
• Work across sales floors, stockrooms and stock deliveries.
• Take ownership of personal development and performance.

Skills

Communication skills

Customer service

Team player

Flexible

Job description

NEXT is hiring a Sales Team Member in the Birmingham area. The role centers on delivering fast, friendly service and expert product knowledge to customers across busy store floors and stockrooms.

You will support stock operations, deliveries and continuous personal development, with flexible working options and a focus on customer satisfaction. This position requires great communication, calm efficiency under pressure, and a proactive attitude to learn and adapt in a dynamic retail environment.