Delivery Station Manager

Amazon; Portlethen; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading logistics company in Scotland is seeking a Delivery Station Manager to oversee operations and lead teams to enhance performance. The ideal candidate will have experience in operations, strong data analysis skills, and a relevant degree. Responsibilities include managing a team, analyzing site metrics, and implementing improvements. This role offers the chance to drive excellence and innovate within the delivery operation.

Qualifications

• Experience using data to influence business decisions.
• Experience with operations or supply chain management.
• Degree in a relevant field and successful people management experience.
• Advanced verbal and written English and intermediate proficiency in local language.

Responsibilities

• Manage and develop a team of Area Managers.
• Own the site, address issues, and enhance site performance.
• Analyze site performance and implement actions for improvement.
• Collaborate with support teams to boost operational performance.
• Design initiatives to improve operational metrics.

Skills

Data analysis for business decisions

Operations/supply chain experience

People and stakeholder management

Advanced English proficiency

Education

Degree in relevant field

Tools

MS Office

Job description

Job ID: 3119792 | Amazon UK Services Ltd.

Operations is the beating heart of Amazon. This key part of our business makes sure we dispatch and deliver orders efficiently so that our customers get their items on time. It’s driven by Delivery Station Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, you’ll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow.

Key job responsibilities

• Manage and develop a team of Area Managers
• Own your site, deal with issues and positively impact site performance
• Analyse site performance against relevant business objectives, and put in place actions to improve our operational excellence
• Work closely with other support teams, including PxT (HR), Finance, Delivery Service Partners (DSP), IT, Amazon Customer Excellence System (ACES) and Engineering units
• Design and deliver initiatives across the sites to improve operational performance

A day in the life

You have ultimate ownership for an entire Delivery Station, leading teams, tracking site performance and always looking for ways to improve the customer experience. That means you’ll be close to the day‑to‑day operations at your site but also contribute to new ways to innovate at your site.

A typical day will involve collaboration with different stakeholders, deep diving performance and risk metrics for sites as well as preparing for different levels of demand. You will mentor and coach your team to achieve top level results.

Basic Qualifications

• Experience using data to influence business decisions
• Experience with operations/supply chain
• Degree and relevant experience in successful people and stakeholder management
• Advanced proficiency in verbal and written English and intermediate proficiency in the local language

Preferred Qualifications

• Experience as a lean sensei, or experience with process improvement, Kaizan, and Six Sigma
• Experience within a distribution center, logistics, or manufacturing environment
• Experience with MS Office (Word, Excel, PowerPoint, and Outlook)

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