Delivery Station Manager

Amazon Jobs; Aberdeen City; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading logistics company in Aberdeen City is seeking a Delivery Station Manager to oversee operations, manage a team of Area Managers, and ensure the highest standards of service. The ideal candidate will have experience in operations or supply chain management, a relevant degree, and the ability to use data to drive performance. This role includes mentoring teams and improving performance metrics, with a focus on customer satisfaction.

Qualifications

• Experience using data to influence business decisions.
• Experience within a distribution center or logistics environment.
• Advanced proficiency in English.

Responsibilities

• Manage and develop a team of Area Managers.
• Own your site and positively impact site performance.
• Analyze site performance and improve operational excellence.

Skills

Data-driven decision making

Operations/supply chain management

People management

Process improvement

MS Office proficiency

Education

Relevant degree

Job description

Operations is the beating heart of Amazon. This key part of our business makes sure we dispatch and deliver orders efficiently so that our customers get their items on time. It’s driven by Delivery Station Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, you’ll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow.

Key job responsibilities

• Manage and develop a team of Area Managers
• Own your site, deal with issues and positively impact site performance
• Analyse site performance against relevant business objectives, and put in place actions to improve our operational excellence
• Work closely with other support teams, including PxT (HR), Finance, Delivery Service Partners (DSP), IT, Amazon Customer Excellence System (ACES) and Engineering units
• Design and deliver initiatives across the sites to improve operational performance

A day in the life

You have ultimate ownership for an entire Delivery Station, leading teams, tracking site performance and always looking for ways to improve the customer experience. That means you’ll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site.

A typical day will involve

A typical day will involve collaboration with different stakeholders, deep diving performance and risk metrics for sites as well as preparing for different levels of demand. You will mentor and coach your team to achieve top level results.

Qualifications

• Experience using data to influence business decisions
• Experience with operations/supply chain
• A degree Relevant experience in successful people and stakeholder management
• Advanced proficiency in verbal and written English and intermediate proficiency in the local language- Experience as a lean sensei, or experience with process improvement, Kaizan, and Six Sigma
• Experience within a distribution center, logistics, or manufacturing environment
• Experience with MS Office (Word, Excel, PowerPoint, and Outlook)

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