Delivery Specialist

O'Reilly Auto Parts; Tees Valley; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Competitive wages and PTO

Stock Purchase Plan & 401(k)

Medical, Dental, & Vision Insurance

Team Member Health/Wellbeing Programs

Tuition educational assistance

Job summary

O’Reilly Auto Parts in the United Kingdom invites applications for a Delivery Specialist to operate store vehicles and deliver parts to professional customers safely and efficiently. The role includes collecting COD payments and handling customer returns while supporting store operations.

Fluent bilingual candidates are encouraged to apply. The position offers full-time hours, competitive wages, and opportunities for growth within a well-established retail network.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Strong interpersonal communication skills.
• Ability to adapt quickly to changing delivery situations.
• Driving record must meet company standards and possess a valid state driver’s license.
• Fluency in multiple languages (Spanish highly desired).

Responsibilities

• Operate company vehicles to deliver parts and products to customers safely and efficiently.
• Use delivery fleet devices to process deliveries, obtain signatures, update mileage, and perform vehicle inspections.
• Keep vehicles clean, maintained, and secure at all times; manage keys, fuel cards, and monies collected.
• Collect COD payments and handle customer returns; fill driver return slips.
• Communicate issues to store management and report maintenance or damage as needed.
• Ensure fuel is topped up and vehicle is locked at end of day; clock in/out per policy.
• Assist customers, act as cashier when needed, and support merchandising and stocking tasks.
• Perform other duties as assigned.

Skills

Attention to detail

Interpersonal skills

Adaptability

Driving license

Driving eligibility compliance

Job description

The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner. This position will also collect money on C.O.D. deliveries and pick up customer returns. Bilingual candidates encouraged to apply.

Essential Job Functions

• Operate company vehicles to deliver parts and products to customers in a safe and efficient manner.
• Use delivery fleet management hand‑held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc.
• Keep vehicles clean, maintained, and complete daily vehicle inspections prior to operating.
• Keep delivery vehicles, keys, fuel/fleet credit cards, hand‑held devices, and monies collected secure at all times.
• Pick up customer returns (new, warranty, cores, etc.) and fill out driver return slip.
• Communicate any problems or special needs from customers to store management.
• Report vehicle maintenance needs, accidents, or vehicle damage to store manager immediately.
• Ensure fuel tank is filled and lock and secure vehicle at end of day's business.
• Clock in/out according to company policy.
• Other additional duties as assigned, including customer service, sweeping, general stocking and straightening stock, merchandising, running errands, handling core returns, checking in and putting up stock orders, etc.
• May occasionally assist customers, serve as a cashier, and/or help with merchandising tasks when business dictates (i.e., phones, sales and service).
• All other duties as assigned.

Skills, Education, Knowledge, Experience, and Abilities

Required

• Ability to quickly match alphanumeric sequences.
• Strong interpersonal communication skills.
• Ability to adapt quickly and effectively to changing delivery situations.
• Driving record must meet the standard set in the company's 14/18-point record system.
• Must possess a legally required state driver's license and meet company mandated driving eligibility requirements.

Desired

• Familiar with automotive parts.
• Ability to operate other light store equipment.
• Fluency in multiple languages (Spanish highly desired).

O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote‑from‑within philosophy, encouraging you to grow your career along with the organization.

Total Compensation Package

• Competitive Wages & Paid Time Off
• Stock Purchase Plan & 401(k) with Employer Contributions Starting Day One
• Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
• Team Member Health/Wellbeing Programs
• Tuition Educational Assistance Programs
• Opportunities for Career Growth

O’Reilly Auto Parts is an equal opportunity employer.

The company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to [e-mail] or call [phone] option, and provide your requested accommodation, and position details.