Delivery Manager Nights

Booker; Watford; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading food & drink wholesaler in Watford is seeking a Delivery Hub Manager to ensure best-in-class service from the Delivery Hub. You will oversee replenishment activities, maintain safety and legal compliance, and lead a team in a dynamic environment. Strong communication, problem-solving skills, and team management experience are essential. The company fosters an inclusive culture, welcomes flexible working arrangements, and values diversity. Join us in delivering exceptional service to our valued customers.

Qualifications

• Proven track record in team management.
• Experience in a Delivered Operation is preferred.
• Strong skills in multitasking and delegation.

Responsibilities

• Manage replenishment activity and oversee ISOS items.
• Ensure compliance with policies and a safe working environment.
• Lead by example and promote diversity and inclusion.

Skills

Team management

Excellent communication skills

Problem solving

Understanding of customer needs

Coaching skills

Job description

You will work seamlessly with the Morning and Twilight Delivery Managers to support the Area Manager to ensure that the Delivery Service from your Delivery Hub is best in class. You will manage a department which is Safe, Secure and Legal at all times, maximising efficiency, delivered availability and delivering accurately and on time to our customer.

Responsibilities

• Ensuring that all replenishment activity is managed accurately, including the space check report, and that damages are processed correctly and in a timely manner.
• Overseeing that all ISOS (In Stock Off Sale) items are thoroughly investigated.
• Safe and effective marshalling, shunting and pre-loading takes place.
• Overseeing that pick is finalised, invoicing is completed, and driver paperwork is prepared accurately, allowing for on time departure.
• Checking schedules are finalised.
• Ensuring that diary tasks are completed and recorded as necessary.
• Effective security checking is completed.
• Supporting new colleagues during their induction.
• Ensuring that all colleagues maintain a clean, tidy and safe environment in which to work.
• A detailed handover to the following shift, supporting a seamless operation.
• Leading by example, role modelling the Booker Code of Business Conduct and Win Together Behaviours.
• Building and maintaining good working relationships internally, and externally.
• Compliance with company policies and procedures and mandatory training
• Supporting a Health, Safe and Legal culture.
• Championing Diversity and Inclusion ensuring Everyone Is Welcome at Booker.

Qualifications and Experience

• Team management track record.
• Strong team player.
• Excellent communication skills.
• Excellent problem solving.
• Great understanding of customer needs.
• Experience within a Delivered Operation is preferred.
• Great coaching skills.
• A proven track record for holding people accountable and delivery great standards.
• The ability to spot and nurture talent.
• The ability to multitask, prioritise and delegate appropriately.

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.

Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact [e-mail]

Please note

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*

For more information about us please visit www.bookergroupjobs.co.uk