Delivery Manager (Environmental)

Urenco Group; Stoke-on-Trent; On-site; GBP 45,000 - 60,000; Full time

Job summary

A global leader in the nuclear sector is looking for a Delivery Manager (Environmental) in Stoke-on-Trent. This role involves leading a team to provide a high-quality chemistry analytical service. Responsibilities include implementing continuous improvement strategies and ensuring compliance with rigorous safety standards. The successful candidate will have extensive experience in a laboratory setting, strong leadership skills, and a focus on customer service. Opportunities for training and professional development are also offered.

Benefits

25 days annual leave increasing with service

Flexible benefits package

Generous bonus scheme

Defined contribution pension with employer contributions

Education and training support

Qualifications

• Extensive experience in an analytical chemistry laboratory or similar.
• Experience in a highly regulated environment focused on health and safety.
• Ability to set objectives and manage performance in a team.

Responsibilities

• Lead a team ensuring high-quality analytical services.
• Implement continuous improvement for analytical methods.
• Communicate effectively with customers.

Skills

Leadership skills

Attention to detail

Communication skills

Initiative

Customer rapport

Education

Experience in analytical chemistry laboratory

Knowledge of ISO17025, GLP, GMP or GxP

Job description

Overview

We're looking for a Delivery Manager (Environmental). Based at our Capenhurst Site, you'll be responsible for leading a team of Senior Analysts and Analysts providing an exemplar chemistry analytical service to the Capenhurst site and the wider Urenco Group. The Delivery Manager also plays a role in setting on-going Chemistry Services strategy to ensure all customer expectations are met. At Urenco we're committed to giving you opportunities to be your best. If you feel you meet some, but not all of what were looking for, please still apply. We believe in embracing the passion and potential of our people, and to achieve this we offer market leading training and development experiences. Along with the opportunity to be mentored and coached by some of the smartest minds in the industry.

Responsibilities

• Lead a team of Senior Analyst(s) and Analysts to ensure that an exemplar production analysis service is provided to UUK and UCP
• Works with other senior members of the department to identify future services with responsibility and accountability for implementation alongside ensuring a culture of continuous improvement to introduce new analytical methods and improved working practices.
• Through informal and formal means effectively communicates with customers to ensure that they receive a high quality and proactive production analysis service.
• Review and approve results prior to reporting to the customer.
• Carries out reviews working methods, processes and practices to ensure all work is carried out safely.
• Carry out quality and method audits to programme and takes responsibility for the implementation of any remedial actions ensuring such actions are communicated to the team in order to maintain an efficient service across the department.
• Responsible and accountable for radiological surveys and routine radiological monitoring
• Act on behalf of the CS Manager in their absence

Qualifications

• Extensive experience of working in a busy analytical chemistry laboratory or other laboratory environment
• Experience of introducing and following procedures and practices within a working laboratory where the work requires high level of attention to detail.
• Experience of working in a highly regulated environment with significant focus on health and safety
• Effective leadership skills with the ability to set objectives, monitor completion and manage individual and collective performance whilst maintaining high levels of engagement within a team
• Ability to work on own initiative and programme own work.
• Ability to establish rapport with customers in order to understand their requirements and provide solutions that meet or exceed their needs.
• Able to identify opportunities to improve the services of the department including ensuring such opportunities are realised and the benefits delivered.
• Understanding of criticality control requirements and the handling of chemicals (COSHH)
• Ideally you will have experience working in an accredited lab with knowledge of ISO17025, GLP, GMP or GxP.

Benefits

• Annual leave starting at 25 days, which increases by one day for every two years of service up to a maximum of 30 days. In addition, you will accrue 13 additional days off to be used flexibly. There's also a newly added scheme for buying and selling holiday, up to 5 days.
• A diverse range of family friendly policies, including access to Bright Horizons Back-Up Care, which provides UK employees with emergency care options when regular arrangements fall through.
• A generous bonus scheme.
• A defined contribution pension scheme with up to 16% employer's contribution.
• Single private medical and dental cover.
• Flexible benefits package, including life assurance and income protection. In addition, you'll have an opportunity to purchase additional benefits that suit your lifestyle and take advantage of tax and NI savings.
• Education and training we take pride in helping people learn and develop by supporting, accelerating and directing your learning. As well as the completion of mandatory health and safety courses, training packages will be offered to meet your specific needs.

Equal Opportunity Statement

Creating a diverse and inclusive workforce: As a truly global company with a presence in the UK, USA, Germany, and the Netherlands, we know that our individual differences make us stronger. Putting people at the heart of our business, we strive to create an open and inclusive workplace that allows every voice to be heard and diversity to thrive. If you require any reasonable adjustments to the recruitment process, please let our talent acquisition team know. Because together, we are one Urenco. We are enriching the world. And enriching your future.