Delivery Manager - Bedford Interchange (n114248)

NEXT; Bedford; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Sharesave Scheme

Staff Discounts (NEXT, MADE, Lipsy,Gap

Discounts at partner brands

Life assurance

Healthcare options

Apprenticeship opportunities (England)

VIP sale access

Digital GP & wellbeing services

Staff Shops discounts

Wardrobe allowance

Job summary

NEXT is seeking a Delivery Manager to lead a fast-paced team focused on delivering outstanding stock processing and stockroom organisation in a busy retail environment. You will coach and motivate staff, work closely with store management, and drive performance targets while maintaining excellent customer service.

This role offers flexible working options and a strong emphasis on people development, with opportunities to influence store operations and product presentation across shifts.

Qualifications

• Proven ability to lead and inspire a high-performing team.
• Strong communication and interpersonal skills across levels.
• Experience coaching, mentoring and developing staff.
• A proactive problem solver able to identify improvements and implement solutions.
• Capable of handling multiple tasks in a fast-paced environment.
• Customer-focused with a passion for delivering great service.

Responsibilities

• Lead and develop a team to achieve stock processing and stockroom standards.
• Work hands-on with the team, supporting sales floors and store management when needed.
• Create an environment that motivates and engages the team to perform at their best.
• Ensure stockroom processes run smoothly and continuously improve operations.
• Ensure stock presentation is immaculate and available to customers as quickly as possible.

Skills

Team leadership

Communication

Coaching

Problem solving

Multi-tasking

Adaptability

Customer focus

Job description

SHIFTS YOU ARE APPLYING FOR: 37.50hrs p/w; Mon 06:00 - 14:00; Tue 06:00 - 14:00; Wed 06:00 - 14:00; Thu 07:30 - 15:30; Sat 06:00 - 14:00

To be a successful Delivery Manager, you will lead and inspire your team to prioritise outstanding stock processing, stockroom organisation and achieve performance targets. Every day will be varied, fast paced, challenging but ultimately rewarding. People are at the heart of what we do so your experience in leading, coaching and motivating a high performing team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available.

About the Role

To be a successful Delivery Manager you will:

• Manage a team to deliver outstanding stock processing and stockroom organisation in an environment which is commercial, operationally efficient, safe and where performance targets are achieved
• Demonstrate a hands-on approach for all operational activities by working alongside the team, supporting the sales floors and store management team when needed
• Create an atmosphere where supporting, motivating and inspiring your team to be at their best is at the core of everything you do
• Ensure smooth running of the stockroom processes by continuously improving, identifying and solving problems - driving the highest stockroom and stock processing standards
• Always strive to ensure our beautifully presented stock is available to our customers as soon as possible

About You

• You are passionate about our customers, our people and our products. This passion and energetic approach to work inspires and motivate others, creating a great working atmosphere and team spirit
• A team player who works at their best in a results driven, fast paced and challenging environment. You have the ability to adapt to change quickly, bringing the rest of the team on board with the new objectives
• A great communicator and can work naturally with people at all levels. You stay calm and approachable even under pressure - always realistic with your expectations of others
• Able to demonstrate the ability to problem solve, make sound business decisions, confidently challenge processes and generate innovative ideas to take the business forward
• Confident when dealing with people issues
• An effective multi tasker who can plan, organise and prioritise your workload
• Experience in working to productivity related performance targets is desirable but not essential

In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment.

This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.

In order to apply for this position you must not have had an unsuccessful application for a similar role in 6 months.

• Fantastic rewards for doing a great job and achieving great results
• 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
• 10% off most partner brands & up to 15% off Branded Beauty
• Sharesave Scheme
• 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract)
• Early VIP access to sale stock
• Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
• Access to fantastic discounts at our Staff Shops
• Access a digital GP and other free health and wellbeing services
• Life assurance
• You can register for a discounted health plan for you and your family
• Financial Wellbeing - Save, track and enhance your financial wellbeing
• Apprenticeship - Earn, learn and gain a qualification (England stores only)
• Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
• Support Networks - Access Network Groups to empower and celebrate each other
• Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more

Conditions apply to all benefits. These benefits are discretionary and subject to change.

We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email [e-mail] (please include 'Workplace Adjustments' in the subject line), or call us on 0116 479 2223 / 0044 116 479 2223 (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays).