Delivery Manager
Phoebus Software
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Benefits offered by this job
Job summary
Phoebus Software Ltd (PSL) is a market-leading provider of innovative, flexible solutions for financial services organisations. We are seeking an inspiring Delivery Manager to shape our product suite and ensure our solutions stay ahead of the market while delivering strong commercial performance.
Our hybrid working model keeps the Solihull office at the heart of the community, with flexibility and connection to support your work-life balance and career growth.
Qualifications
- Project management experience within technology delivery.
- Financial services, financial product experience.
- Eagerness for continuous learning and improvement.
- Excellent written and verbal communication skills.
Responsibilities
- Lead delivery leadership across projects and client engagements.
- Coordinate with stakeholders and manage communications plans.
- Plan, monitor and adapt project plans, milestones and budgets.
- Ensure quality, timely delivery and alignment with PSL objectives.
- Drive risk management and issue resolution across deliveries.
- Apply formal change controls and governance for all initiatives.
- Manage resources, dependencies, and cross-team collaboration.
- Support commercial outcomes and optimise project value.
Skills
Job description
Phoebus Software Ltd (PSL) is a market-leading provider of innovative, flexible solutions for financial services organisations. With decades of experience and a reputation for being relentlessly client-focused, we pride ourselves on delivering exceptional technology that powersreal results.
We’renow looking for an inspiring leader to shape the future of our product suite—ensuring our solutions stay ahead of the market, continue to meet real customer needs, and deliver strong commercial performance.
At Phoebus, people genuinely come first.We’re proud to have been recognised as the 16th Best Technology Company to Work For in the UK as well as one of the Top 50 UK Midsized Companies. These acknowledgements remain meaningful to us, as they were driven by the commitment and feedback of our colleagues.
From our ambitious growth plans and modern tech stack to our culture of support, innovation, and well-being, PSL offers an environment where you can thrive, make an impact, and build a careeryou’reexcited about.
We know thatgreat workhappens when life is in balance.That’swhy we offer a hybrid working model designed to give you both flexibility and connection.Our contemporary Solihull office sits right in the heart of the town, just steps away from Touchwood Shopping Centre’s shops, cafés, and restaurants—perfect for lunch breaks or post-work plans. We offer parking andwe’reonly a short walk from the train station, making commuting easy and stress-free.
About Phoebus
Phoebus Software Ltd (PSL) is a market-leading provider of innovative, flexible solutions for financial services organisations. With decades of experience and a reputation for being relentlessly client-focused, we pride ourselves on delivering exceptional technology that powersreal results.
We’renow looking for an inspiring leader to shape the future of our product suite—ensuring our solutions stay ahead of the market, continue to meet real customer needs, and deliver strong commercial performance.
At Phoebus, people genuinely come first.We’re proud to have been recognised as the 16th Best Technology Company to Work For in the UK as well as one of the Top 50 UK Midsized Companies. These acknowledgements remain meaningful to us, as they were driven by the commitment and feedback of our colleagues.
From our ambitious growth plans and modern tech stack to our culture of support, innovation, and well-being, PSL offers an environment where you can thrive, make an impact, and build a careeryou’reexcited about.
We know thatgreat workhappens when life is in balance.That’swhy we offer a hybrid working model designed to give you both flexibility and connection.Our contemporary Solihull office sits right in the heart of the town, just steps away from Touchwood Shopping Centre’s shops, cafés, and restaurants—perfect for lunch breaks or post-work plans. We offer parking andwe’reonly a short walk from the train station, making commuting easy and stress-free.
The Delivery Manager co-ordinates and orchestrates activity to enable the successful delivery of their agreed outcome.
- Own the delivery activity in an effective and efficient manner
- Ensure projects are delivered on time, within budget, and to expectations
- Ensure PSL always deliver quality solutions and a quality service
- Ensure PSL deliveries are managed and controlled to support PSL financial and operational objectives
- Ensure work is seamlessly managed and coordinated between internal PSL teams.
The Project Manager has overall responsibility for the success of their projects:
- Motivating and inspiring teams to deliver business outcomes
- Articulating the vision, objectives, and outcomes of deliveries
- Developing teams by providing regular valuable feedback, coaching & mentoring
- Facilitate effective planning and delivery checkpoint meetings.
- Co-ordinate with key stakeholders
- Create and execute a stakeholder management and communication plan
- Ensure implementation and release deliveries support positive net promotor scores.
- Ensure work is planned and delivered to support commitments made both to our clients and internal stakeholders
- Build and execute consistent and repeatable plans adhering to planning standards
- Cut plans in different ways for communication and stakeholder management i.e. detailed plan, high level plan, milestone plan, plan on a page
- Understand and articulate the critical path for release delivery.
- Adhere to agreed revenue and cost positions as defined in project governance
- Track actuals against forecasts and manage to ensure delivery against forecasts
- Accurately articulate current financial position to key stakeholders.
- Support teams to enable them to deliver for the project
- Manage and resolve dependencies between projects
- Monitor and control delivery activities.
- Provide regular status reporting for all deliveries
- Prepare & run steering meetings
- Implement controls so all work has formal approval to proceed and formal acceptance when complete
- Drive smooth quality gate transitions.
- Manage scope and change using a formal change process
- Ensure all change is appropriately impact assessed against business cases
- Maintain an audit trail of change.
- Understand the right resources required to deliver plan and ensure assigned
- Develop a resource profile aligned with the plan.
- Anticipate, identify, and mitigate against the things that could derail project delivery
- Manage risk horizons of short, medium, and long term
- Identify, articulate, and quantify delivery risks
- Deploy a range of effective risk mitigation and management strategies
- Identify issues early and ensure effective and timely corrective action is taken
- Take ownership for resolving issues and escalations.
- Understand the commercial drivers and value of the project and client relationship to PSL, and optimise delivery to maximise commercial return.
- Project management experience within technology delivery
- Financial services, financial sector, or financial product experience
- A passion for continuous learning and improvement
- Excellent communicator with strong written, verbal and presentation skills
- Curious to ensure solutions are fit for purpose
- Experience of risk control management
- Understanding of software development lifecycles
- Comfortable with multi-tasking and adapting to changing priorities
- Ability to effectively manage budgets and delegate tasks
- Working knowledge of delivery methodology, tools, and techniques
- Ability to travel, as required.
Delivery Managers report to the Head of Delivery.
They work closely with the following:
- Client stakeholders
- Third party suppliers
- Industry bodies
- ELT members
- Product team
- Architecture team
- Delivery team
- Release team
- Operations team
- Private Health care scheme including dental, optical, and mental health cover
- Wellbeing Choice - £350.00 per annum paid towards wellbeing activities of your choice
- Life assurance scheme at 4x salary
- 24/7 Employee Assistance Programme
- Flexible hybrid working
- Contributory Pension Scheme with Scottish Widows
- 33 days Holiday, including 8 bank holidays (5 of which are flexible bank holidays) & Holiday purchase scheme up to 5 days.
- Discretionary annual salary review & bonus
- Electric car salary sacrifice scheme
- Events & gifts to celebrate Long Service. Birthdays, Quarterly company-paid teammeals and regular social events.
At Phoebus we are driven by our purpose and values, building our team with the right people is fundamental to our business & culture.
Our DONE values are made up of the following and we strive to live our values daily when working with colleagues and clients.
Dedicated, Open, No Nonsense, Excellence
At Phoebus Software Ltd, we believe our success is driven by our people.We’recommitted to building a diverse, inclusive workplace where everyone feels valued andhas the opportunity tothrive. By attracting and supporting a wide range of talent, we strengthen our performance, innovation, and impact.
THIS ROLE IS HYBRID THERE IS A REQUIREMENT TO COME INTO THE SOLIHULL OFFICE (B913DL) ONCE A WEEK
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