Delivery Manager

Elevate Technology Group Ltd; Manchester; On-site; GBP 40,000 - 45,000; Full time

Job summary

A fintech SaaS company based in Manchester is seeking a Client Delivery Manager. This role involves overseeing a team of delivery consultants while ensuring client implementations are executed effectively. Ideal candidates will have experience in delivering SaaS projects, managing stakeholders, and mentoring team members. If you're organized and commercially aware, this is your chance for a new challenge in client delivery.

Qualifications

• Experience delivering SaaS or fintech platforms into end clients.
• Background in client delivery, implementations, or professional services.
• Experience leading or mentoring delivery consultants or similar roles.

Responsibilities

• Lead and support a team of delivery consultants delivering client implementations.
• Oversee multiple client engagements running in structured delivery cycles.
• Act as the senior escalation point for delivery issues and client concerns.
• Ensure delivery activity is planned, prioritised, and executed effectively.

Skills

Stakeholder management

Team leadership

Organisational skills

SaaS delivery

Job description

Job Title: Delivery Manager

Location: Manchester, Greater Manchester

Salary: £40,000 - £45,000

We are looking for a Client Delivery Manager to join a fintech SaaS business delivering an automation platform into financial services clients. They are looking to strengthen their client delivery function with a Client Delivery Manager.

This role sits firmly in client delivery and implementations, not product or engineering management.

The Role

You will oversee a small team of delivery consultants responsible for delivering client implementations using structured sprint cycles. Your focus will be ensuring work is delivered on time, to scope, and with clear ownership and accountability. This is an execution‑led role suited to someone who enjoys being close to delivery, clients, and teams.

Key responsibilities

• Lead and support a team of delivery consultants delivering client implementations
• Oversee multiple client engagements running in structured delivery cycles
• Act as the senior escalation point for delivery issues and client concerns
• Ensure delivery activity is planned, prioritised, and executed effectively
• Track delivery progress, capacity, and outcomes using clear metrics
• Work closely with product and engineering teams, without direct line management
• Improve consistency, structure, and confidence across client delivery

What we are looking for

• Experience delivering SaaS or fintech platforms into end clients
• Background in client delivery, implementations, or professional services
• Comfortable managing stakeholders and setting clear expectations
• Experience leading or mentoring delivery consultants or similar roles
• Organised, pragmatic, and commercially aware

If you are looking for your next challenge within Client Delivery / Implementation, apply now!