Delivery Manager

TPXimpact Ltd; Greater London; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

30 days holiday + bank holidays

Volunteer days

Pension contributions

Health cash plan

Life assurance

Learning & development budget

Employee assistance programme

Cycle to work / EV leasing

Job summary

TPXimpact Ltd. is seeking a Delivery Manager to lead multidisciplinary teams in delivering projects using Agile methodologies across local councils, central government, health organisations and third sector clients.

The role focuses on guiding teams, prioritising work, and maintaining strong client relationships while ensuring projects stay on time and budget.

Qualifications

• Demonstrable experience in project management or delivery management roles.
• Strong understanding of agile and lean practices.
• Excellent communication and interpersonal skills, capable of engaging client stakeholders.
• Experience in financial management in project environments.
• Experience working with Local/Central Government projects.
• Ability to manage multiple parts of the product life cycle.

Responsibilities

• Accountable for the successful delivery of complex projects, managing client expectations while ensuring commercial success.
• Build and maintain multidisciplinary delivery teams, ensuring they are motivated, collaborating, and working well together.
• Actively participate and support the development of a high-functioning Delivery Community of Practice.
• Engage and communicate effectively with client stakeholders.
• Consistently implement the defined delivery methodology to a high standard.
• Identify obstacles and help the delivery team to overcome them.
• Focus the project team on what is most important to the delivery of our products and services.
• Encourage and facilitate continuous improvement of our projects.
• Work effectively across multiple client projects and teams.]
• COMPANY NAME: TPXimpact LtdKEY POINTS: Delivery management, Agile, client engagement, government projects

Skills

Delivery management

Agile methodologies

Stakeholder engagement

Project budgeting

Leadership

Risk management

Communication

Job description

About The Role

We’re looking for a Delivery Manager to be at the heart of multidisciplinary teams at TPXimpact. You will guide teams in delivering projects using Agile methodologies, ensuring clarity in roles, prioritising work, and engaging clients effectively. You will work across various sectors, including local councils, central government, health organisations, and third sector organisations, often stepping into leadership roles in smaller teams or projects with tighter budgets

Dimensions

• Budget: Manage project budgets, balancing cost versus value.
• Headcount: Build and maintain multidisciplinary delivery teams.
• Resource complexity and nature of work teams: Work with both TPXimpact and client teams, ensuring motivation and collaboration.
• Problem solving responsibility and complexity: Identify obstacles, facilitate delivery flow, and manage risks and dependencies.
• Change management requirements: Guide teams through new process implementations and adapt Agile methodologies as needed.
• Internal / External interactions: Build relationships with senior clients, support Sales and Marketing teams, and participate in the Community of Practice.
• Strategic timeframe working towards: Ensure projects deliver on time and on budget, contributing to long-term client success.

Responsibilities

• Accountable for the successful delivery of complex projects, managing client expectations while ensuring commercial success.
• Build and maintain multidisciplinary delivery teams, ensuring they are motivated, collaborating, and working well together.
• Actively participate and support the development of a high-functioning Delivery Community of Practice.
• Engage and communicate effectively with client stakeholders.
• Consistently implement the defined delivery methodology to a high standard.
• Identify obstacles and help the delivery team to overcome them.
• Focus the project team on what is most important to the delivery of our products and services.
• Encourage and facilitate continuous improvement of our projects.
• Work effectively across multiple client projects and teams.

About You

Professional knowledge and experience

Essential

• Demonstrable experience in project management or delivery management roles.
• Strong understanding of agile and lean practices.
• Excellent communication and interpersonal skills, capable of engaging client stakeholders.
• Experience in financial management in project environments.
• Experience working with Local/Central Government projects.
• Ability to manage multiple parts of the product life cycle.

Desirable

• Experience implementing digital transformation in public sector environments
• An understanding of the GDS Service Standards and DDaT Framework
• Behaviours and PACT values
• Adaptability to changing priorities and business needs
• Strong customer-centric approach to delivery
• Innovation and continuous improvement mindset
• High level of integrity and accountability
• Enthusiasm to contribute to the delivery practice and TPX more broadly
• Technical skills
• Agile methodologies: Experience with agile methodologies and tools
• Risk management: Experience in identifying and managing project risks
• Financial forecasting: Ability to manage project budgets
• Process improvement: Ability to challenge and improve project processes
• Planning: Ability in planning processes in project environments
• Strengths, drivers and traits
• Effective leadership and team management skills
• Proactive problem-solving approach
• High level of resilience and adaptability
• Passion and commitment to quality and excellence in delivery
• Strong customer-centric and people first approach

About Us

People-Powered Transformation

We're a purpose driven organisation, supporting organisations to build a better future for people, places and the planet. Combining vast experience in the public, private and third sectors and expertise in human-centred design, data, experience and technology, we’re creating sustainable solutions ready for an ever-evolving world.

At the heart of TPXimpact, we’re collaborative and empathetic. We’re a team of passionate people who care deeply about the work we do and the impact we have in the world. We know that change happens through people, with people and for people. That’s why we believe in people-powered transformation.

Working in close collaboration with our clients, we seek to understand their unique challenges, questioning assumptions and building in their teams the capabilities and confidence to continue learning, iterating and adapting.

Benefits Include:

• 30 days holiday + bank holidays
• 2 volunteer days for causes that you are passionate about
• Maternity/paternity - 6 months Maternity Leave, 3 months Paternity Leave
• Life assurance
• Employer pension contribution of 5%
• Health cash plan
• Personal learning and development budget
• Employee Assistance Programme
• Green incentive programmes including Electric Vehicle Leasing and the Cycle to Work Scheme
• Sharing in success bonus (Non contractual)
• Health assessments

About TPXimpact - Digital Transformation

We drive fundamental change in approaches to product and service development, delivery and technology. Our agile, multidisciplinary teams use technology, design and data to deliver better results, improving outcomes for individuals, organisations and communities.

By working in the open, in partnership with our clients, we not only transform their systems and services but also build the capability of their teams, so work can continue without us in the longer term. Our focus is sustainable change, always delivered with positive impact.

We are committed to having a positive impact on the clients and the communities we serve. We actively encourage applications from all genders, ethnicities, disabled people, members of the LGBTQIA+ community, and those from lower socio-economic backgrounds.

Don’t meet 100% of the criteria? We still want to hear from you. Please let us know if you require any adjustments during the recruitment process.