Delivery Manager

RecruitedUK; England; Hybrid; GBP 35,000 - 40,000; Full time

Job summary

A leading employment organization is seeking a Service Delivery Manager to oversee community-based and prison staff management across locations in Kent, Surrey, and Sussex. The ideal candidate will have strong leadership skills, experience in the Justice Sector, and a proven track record of achieving performance outcomes. This role offers a competitive salary and numerous benefits including generous annual leave, health initiatives, and development opportunities.

Benefits

25 days annual leave plus bank holidays

2 days paid volunteering leave

Enhanced pension scheme

Life Assurance at 3 times annual salary

Learning and development opportunities

Health and Wellbeing initiatives

Qualifications

• Experience in leading and managing community staff.
• Ability to achieve performance outcomes for commissioners.
• Proficient in producing reports to a high standard.

Responsibilities

• Lead a team overseeing community-based and prison staff.
• Ensure timetabling of activities aligns with prison processes.
• Maximize achievement of program outcomes.

Skills

Leadership in a community environment

Presentation skills

Report writing

Performance results achievement

Understanding of the Justice Sector

Labour market knowledge

Ability to travel

DBS check clearance

Job description

We are looking for a Service Delivery Manager to lead a team and to oversee the smooth day-to-day running of community based and prison staff including ensuring timetabling of activities is in place, in conjunction with prison processes for an employability programme designed for ex offenders. You will be able to maximise the achievement of outcomes and deliver the performance expectations of commissioners.

Salary: £35,000 - £40,000 per annum

Location: The role is largely field based and you will be visiting hubs and prisons as required across Kent, Surrey and Sussex

The ideal candidate would have:

• Ability to effectively lead and manage staff within a community environment
• Ability to confidently present to partner organisations and other stakeholders
• Ability to produce written reports to a good standard
• Track record of achieving tangible performance results
• Good understanding of the Justice Sector and HMPPS
• Good labour market knowledge
• Access to a vehicle with ability to travel to Kent, Surrey and Sussex
• DBS check/ability to pass prison vetting

In return, you can expect:

• 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years service up to 28 days, and the option to purchase additional holiday
• 2 days paid volunteering leave each year
• An enhanced pension scheme after 6 months
• Life Assurance at 3 times your annual salary rate
• Access to a suite of learning and development opportunities including paid for apprenticeship and masters levels qualifications, and management development programmes
• Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Women s Network, Neurodiversity Peer Support Network, Menopause Peer Support Group, The Managing Network, The Young Professionals Network and Back to Work Support Group)
• Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan.

Due to the high volume of applications Recruited UK receives, we will make every effort to respond with feedback, although this is not always possible. If you have not been contacted within 5 days, then unfortunately, you have not been successful on this occasion, but we may keep your details on file and contact you with future opportunities.

If interested, please apply by emailing us your most updated CV.