Delivery Manager

Crown Commercial Service; Birmingham; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A UK public sector organisation is seeking an experienced Agile Delivery Manager to lead Scrum ceremonies and promote best practices. The role involves collaborating with various stakeholders and ensuring effective delivery of products. Candidates should have a strong background in Agile methodologies and delivery planning. This position offers competitive salary, flexibility for remote work, and generous annual leave.

Benefits

Competitive salary

Generous pension scheme

Discretionary performance related bonus

Flexi-time scheme

25 to 30 days annual leave

Qualifications

• Experience working as an Agile Delivery Manager or Scrum Master.
• Ability to manage risks and dependencies between teams.

Responsibilities

• Facilitate Scrum ceremonies for the delivery team.
• Promote standardised delivery practices within the organisation.
• Collaborate with business stakeholders for efficient delivery.
• Help delivery teams visualise outcomes and determine MVPs.

Skills

Agile Delivery Management

Delivery Planning

Risk Management

Scrum Methodologies

Team Collaboration

Job description

Directorate Overview

The Digital & Data Services (DDS) directorate is at the heart of CCS's digital transformation journey, responsible for delivering modern, efficient, and user‑centred digital services that support over £30bn of public sector procurement annually. We're building a world‑class digital capability that will revolutionise how the public sector buys common goods and services.

Team Summary

The role of the Delivery Manager sits within the newly established Delivery Capability Domain within the Digital Data & Services Directorate (DDS).

Responsibilities

• Facilitate Scrum ceremonies for a delivery team and support teams to adopt Agile best practices.
• Promote and support standardised delivery practices within the organisation, encouraging continuous improvement and innovative working methods.
• Help ensure teams have the appropriate resources to meet their delivery goals.
• Collaborate with business stakeholders to support the efficient delivery of products and services within your area.
• Use metrics to help teams achieve their goals and identify areas for improvement.
• Build positive relationships with technical teams, Product Owners, senior stakeholders, management, and external contractors, ensuring effective communication and governance.
• Ensure milestones, project plans and risks are managed and maintained.
• Help delivery teams visualise outcomes, prioritise work, and determine minimum‑viable products (MVPs).
• Assist in managing contracted suppliers by establishing clear expectations, ensuring contractual compliance, and supporting communication to meet quality and deadline requirements.

Qualifications

• Experience working as an Agile Delivery Manager, Scrum Master, with an understanding of agile methods.
• Experience in delivery planning, managing project stages, and estimating work within sprints using techniques such as story pointing.
• Ability to recognise and manage risk and dependencies between different teams or services and coordinate their work to support smooth delivery.
• Experience working with teams such as Product Managers, Developers, Testers, User Researchers, and Service Designers involved in delivering software products.

Success Profiles

• Delivering at Pace
• Communicating and Influencing
• Making Effective Decisions

Successful candidates are expected to work from one of the office locations listed. Our current office attendance approach requires a minimum of 26 days per quarter (approximately 2 days per week) in CCS office locations or off‑site meetings with suppliers, customers, partners, networking / industry events. This is pro‑rated for those who work part‑time. Our smarter working principles mean that our people have the advantage of both office and off‑site based collaboration and learning, as well as working from home. This way of working allows us to honour our commitment to being a responsible business, offer flexibility and better work‑life balance, and ensure we deliver our business with confidence and in accordance with CCS values.

Success Profiles Framework

• Agile and Lean Practices
• Delivery planning and risk management

What we will offer you

• Competitive salary
• Generous pension scheme
• A discretionary non‑contractual performance related bonus
• Working remotely in addition to working in the advertised office location
• Flexi‑time scheme (available for B1‑B6)
• Minimum 25 days annual leave to a maximum service‑related 30 days excluding bank holidays

Explore fully how we will reward your work. Want to make a difference? Find out more about the rewarding work that we do in our candidate pack.

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.