Delivery Leader – IT Services (On-site 2x/wk)

Computacenter Limited; Wadswick Green; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A leading IT service provider in the UK is seeking a Customer Delivery Manager to enhance client relations and service delivery. This role involves managing service quality, stakeholder engagement, and financial oversight while leading a virtual team. Candidates should have a strong background in IT Service Management, ideally with ITIL Foundation certification, and be motivated to work collaboratively across teams. Position requires regular travel to client sites in Corsham, UK, for fulfilling service engagements.

Qualifications

• Proven experience in IT Service Management.
• Ability to engage stakeholders effectively.
• Experience in managing teams across different functions.

Responsibilities

• Deliver services to Computacenter customers effectively.
• Manage and improve the quality of services delivered.
• Engage and maintain relationships with customer stakeholders.

Skills

IT Service Management

Stakeholder Engagement

Team Leadership

Financial Management

Risk Management

Education

ITIL Foundation Certification

Job description

A leading IT service provider in the UK is seeking a Customer Delivery Manager to enhance client relations and service delivery. This role involves managing service quality, stakeholder engagement, and financial oversight while leading a virtual team. Candidates should have a strong background in IT Service Management, ideally with ITIL Foundation certification, and be motivated to work collaboratively across teams. Position requires regular travel to client sites in Corsham, UK, for fulfilling service engagements.