Delivery Lead

Randstad Digital; United Kingdom; Remote; GBP 50,000 - 70,000; Full time

Job summary

A leading IT services provider in the United Kingdom is seeking an Operations Delivery Lead for a 6-month remote contract. This role focuses on managing high-impact digital initiatives, ensuring solutions align with user needs, and driving the strategy for cloud-native DevOps programmes. The ideal candidate possesses a strong service delivery background, understands GDS standards, and has experience leading multidisciplinary teams. Competitive compensation and a flexible work environment are offered.

Qualifications

• Track record in digital service delivery, specifically using an Industrialised Delivery Model.
• Deep understanding of GDS standards and government IT challenges.
• Practical ITIL knowledge and cloud-native architecture awareness.

Responsibilities

• Drive the strategy and roadmap for cloud-native DevOps programmes.
• Oversee sprint planning and backlog prioritization.
• Manage third-party SLAs and client relationships.
• Guide the adoption of Infrastructure as Code and hybrid cloud architectures.
• Ensure delivery complies with GDS guidelines.

Skills

Service delivery experience

Understanding of GDS standards

ITIL knowledge

Cloud-native architectures

Cross-functional collaboration

Contract negotiation

Stakeholder management

Tools

Jira

Azure DevOps

Job description

Operations Delivery Lead – 6 months contract

Duration: 6 months contract role

We are looking for a strategic Operations Delivery Lead to manage high‑impact digital and cloud‑based initiatives. In this role, you will drive the end‑to‑end delivery of scalable infrastructure and software solutions, ensuring they are secure, efficient, and aligned with user needs. Leading multidisciplinary teams in an agile environment, you will bridge the gap between technical execution and organizational strategy to deliver measurable results.

This role requires a strategic leader capable of aligning IT delivery with policy outcomes while managing high‑performing DevOps and engineering teams.

Key Responsibilities

• Programme Leadership: Drive the strategy and roadmap for cloud‑native DevOps programmes (Azure, AWS, GCP).
• Operational Governance: Oversee sprint planning and backlog prioritization using Jira/Azure DevOps, monitoring key metrics like deployment frequency and lead time.
• Stakeholder & Vendor Management: Manage third‑party SLAs, contract compliance, and senior‑level client relationships.
• Technical Oversight: Guide the adoption of Infrastructure as Code (IaC), containerization, and hybrid cloud architectures.
• Risk & Compliance: Ensure all delivery aligns with GDS guidelines, NCSC security principles, and public procurement frameworks.

Requirements

• Experience: Proven track record in service delivery within digital or legacy environments, specifically using an Industrialised Delivery Model.
• Public Sector Fluency: Deep understanding of GDS standards and the unique challenges of government IT.
• Technical Acumen: Practical knowledge of ITIL, cloud‑native architectures, and financial awareness of service charging mechanisms.
• Leadership: Expert in cross‑functional collaboration and managing multidisciplinary agile teams under pressure.
• Communication: Ability to negotiate contracts and present complex technical status to senior executive stakeholders.

This is a remote opportunity—if you have the relevant skills and experience, we encourage you to apply.

Job Details

• Seniority level: Mid‑Senior level
• Employment type: Contract
• Job function: Information Technology
• Industries: IT Services and IT Consulting