Delivery Drivers - Arminghall (MM) Norfolk

Mattressman; Norwich; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Enhanced annual leave allowance

Values Champion scheme with monetary奖励

Funded team social events

Staff and friends & family discounts

Staff canteen, breakout room and games

Job summary

Mattressman is seeking dedicated Delivery Drivers in the United Kingdom to join our Operations team. You will ensure deliveries meet our high service standards while maintaining safety and efficiency in all routes.

Responsibilities include vehicle checks, loading and delivering to customers, reviewing orders, and providing exemplary customer service. Training is provided, and a valid licence is required to join our growing team.

Qualifications

• Valid driving licence.
• Previous house-to-house delivery experience is advantageous but not essential as training will be provided.
• Strong time management and customer service skills.
• Ability to walk, drive, lift, and carry heavy items for extended periods.
• Capability to work independently or as part of a delivery team.

Responsibilities

• Vehicle checks and inspection reports to ensure safety.
• Load, transport and deliver items to clients' homes.
• Review orders before and after delivery to confirm completion.
• Provide outstanding customer service and address queries.
• Follow routes and time schedules to ensure timely deliveries.
• Maintain compliance with transportation laws and keep a clean driving record.
• Complete delivery documentation accurately.

Skills

Time management

Customer service

Independent worker

Team player

Job description

Role Purpose: We are seeking dedicated and reliable Delivery Drivers to join our Operations team. Your primary responsibility will be to ensure that all tasks are completed to schedule and in line with our company's high standards. As a Delivery Driver, you will play a crucial role in delivering excellent service to our customers while maintaining the efficiency and safety of our delivery operations.

Who We Are

At Mattressman , we’re dedicated to providing our customers with the best sleep solutions. We pride ourselves on our outstanding customer service and our commitment to making a positive impact in the lives of our customers. As part of the Mattressman workforce, you’ll be joining a team that values collaboration, innovation, and excellence.

Duties and Responsibilities:

Vehicle Checks: Perform basic vehicle checks and complete vehicle inspection reports to ensure optimal performance and safety.

Delivery Duties: Load, transport, and deliver items to clients' homes in a safe and timely manner.

Order Review: Review orders before and after delivery to confirm completeness and customer satisfaction.

Customer Service: Provide outstanding customer service by addressing queries and concerns from clients with professionalism and courtesy.

Route Adherence: Follow assigned routes and time schedules to ensure timely deliveries.

Legal Compliance: Abide by all transportation laws and maintain a clean driving record.

Documentation: Complete all necessary delivery documentation accurately.

Team Liaison: Communicate effectively with the management and customer services team.

Additional Duties: Undertake any other responsibilities as required by management.

Knowledge and Experience:

Valid driving licence.

Previous house-to-house delivery experience is advantageous but not essential as training will be provided.

Skills, Attributes & Behaviours:

Strong time management and customer service skills.

Ability to walk, drive, lift, and carry heavy items for extended periods.

Capability to work independently or as part of a delivery team.

Why Work for Mattressman? At Mattressman, we pride ourselves on fostering a supportive and inclusive workplace where everyone can thrive. As part of our operations team, you will be given opportunities for personal and professional growth, along with the chance to make a meaningful impact in your role.

Company Benefits

Enhanced annual leave allowance

Values Champion scheme with monetary reward

Funded team social events

Staff and friends & family discounts

Staff canteen, breakout room and games room