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A leading delivery service provider in Dorking is hiring a Customer Service Team Member to ensure timely delivery of quality goods. Join a dynamic team with opportunities for progression and receive attractive pay rates with additional earnings from evening and Sunday shifts. A full UK driving licence and good communication are essential, but no experience is necessary. Enjoy various perks including a company pension and discounts.
Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week?
It’s our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner.
You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like!
In return, we use our automated technology to pre plan your route and pre-load your van!
Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays – so on top of your base pay you will receive premiums that will increase your average hourly earnings to £13.75 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions!
All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal!
(Everyone’s shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.)
You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest!
Some deliveries involve the handling of alcohol products, so you must be over 18 to apply.
As this is a customer facing role, good communication skills are also essential.
Contract Type: Permanent
Contract: Your contracted workweek is 40 hours, which can be scheduled as either four 10‑hour days or five 8‑hour days within a seven day period.
Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time, and transport options, prior to applying for this position.
You will receive your shift rota up to 13 weeks in advance.
Pay Structure: The position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying.
Hourly Pay Rates:
Monday to Saturday (Basic Rate)
£13.28
Evening Premium (from 6pm)
£1.12
Sunday Day Premium
£1.33
Sunday Evening Premium
£2.56
Overtime rate Monday to Saturday (Day Shift)
£16.60
Overtime rate Monday to Saturday (Evening Shift)
£18.00
We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.