Delivery Driver - Merton

Ocado Logistics; Greater London; Hybrid; GBP 19,231,296 - 20,030,304; Full time

Benefits offered by this job

Company pension of up to 7% matched contributions

Life insurance coverage from day one of employment

15% off your weekly shop with Ocado.com

Enhanced digital health and wellbeing service

Discounts on shopping and entertainment

Opportunities for career progression

Job summary

Ocado Logistics in Greater London is looking for Customer Service Team Members to deliver quality goods efficiently. This role requires good communication skills and a positive attitude, with no prior experience necessary. You will be in a customer-facing position and must possess a valid UK or EU driving license with at least 12 months of experience.

The position offers a competitive pay structure with earnings potentially reaching £14.54 per hour, flexible shifts including evenings and weekends, and plenty of perks including a company pension and discounts.

Qualifications

• You don’t need any previous experience – just bring yourself and a positive attitude.
• Must be over 18 years old to apply as some deliveries involve alcohol products.
• Full UK or EU driving licence and 12 months of driving experience required.

Responsibilities

• Deliver top-quality products on time and in an efficient manner.
• Interact with customers in a friendly and professional manner.

Skills

Good communication skills

Positive attitude

Job description

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week?

Join Ocado Logistics where there are bags of possibilities

It’s our mission to provide an outstanding customer experience. While others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top‑quality products on time and in an efficient manner. You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station and can sing along as loud as you like!

In return, we use our automated technology to pre‑plan your route and pre‑load your van! Everyone’s shopping times vary, so our working patterns will involve evenings and weekends in addition to weekdays. On top of your base pay you will receive premiums that increase your average hourly earnings to £14.54 per hour, and you can stack your earnings further with enhanced overtime to fund those special occasions.

All your breaks are paid – you get paid for every minute at work. That’s a great deal!

Perks

• Company pension of up to 7% matched contributions after three months of employment
• An enhanced digital health and wellbeing service, including virtual GP appointments for you and your dependents
• Hundreds of high‑street shopping, entertainment and restaurant discounts
• Life insurance coverage from day one of employment
• 15% off your weekly shop with Ocado.com
• Various voluntary benefits such as dental and travel insurance at a discounted price
• Career progression – if you decide that being a driver isn’t for you, there are plenty of opportunities for advancement, as 87% of our salaried roles are filled by internal colleagues

What we need from you

You don’t need any previous experience – just bring yourself and a positive attitude, and our amazing training team will do the rest.

Driving Licence Requirements

• Full UK or EU driving licence
• Minimum of 12 months of driving experience
• Maximum of 6 penalty points
• No driving disqualifications in the past five years

Some deliveries involve the handling of alcohol products, so you must be over 18 years old to apply.

As this is a customer‑facing role, good communication skills are also essential.

How to Apply

• Fill in an online application – no CV is required
• Recruitment team will contact you to conduct an online licence check and right‑to‑work checks
• You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question‑and‑answer session
• We will run a Disclosure Barring System check (DBS)
• Once all checks are completed, you will be offered the role and your career with Ocado Logistics will start

Contract Type

Permanent

Contract Hours

40 hours (including paid breaks)

Contracted Days

Required to work any four days out of seven, with 10‑hour shifts. Further details will be provided during pre‑boarding.

Shifts

AM & PM shifts. You may start as early as 05:30 and finish as late as 12:00 midnight. Shift rota is released up to 13 weeks in advance.

Pay Structure

Paid monthly (lunar) – you will receive payment every four weeks according to a monthly schedule.

Hourly Pay Rates

• Monday to Saturday (Basic Rate): £13.96
• Evening Premium (from 6 pm): £1.12
• Sunday Day Premium: £1.40
• Sunday Evening Premium: £2.63
• Overtime Monday to Saturday (Day Shift): £17.45
• Overtime Monday to Saturday (Evening Shift): £18.57

We are proud to prioritise inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. Whatever your background or story, you’ll find a home at Ocado Logistics.