Delivery Driver

Ocado; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading logistics company seeks a Customer Service Team Member to ensure the timely delivery of top-quality goods. The role involves operating a delivery van, optimizing routes, and delivering excellent customer service. Candidates must hold a full driving license and have at least 12 months of driving experience. Various benefits include a competitive salary with premiums, pension matching, and discounts at Ocado.com. Join to make a difference in customer experience!

Benefits

Company pension up to 7% matched

Enhanced health and wellbeing service

Life insurance from day one

15% off weekly shop

Qualifications

• Full UK or EU driving licence required.
• Minimum of 12 months driving experience is necessary.
• Must be over 18 to handle alcohol products.

Responsibilities

• Deliver top quality products on time to ensure great customer experience.
• Operate the van using automated technology to optimize routes.
• Work on varied shifts, including evenings and weekends.

Skills

Good communication skills

Job description

Overview

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It’s our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner.

Responsibilities

Deliver top quality products on time, making sure the customer experience remains outstanding. Operate the van efficiently, using automated technology to pre‑plan routes and pre‑load the van. Work evenings, weekends and weekdays, depending on the schedule, and receive premiums that increase average hourly earnings.

Qualifications

• Full UK or EU driving licence.
• Minimum of 12 months driving experience.
• Maximum of 6 penalty points.
• No driving disqualifications in the past 5 years.
• Must be over 18 to handle alcohol products.
• Good communication skills are essential for this customer‑facing role.

Benefits

• Company pension up to 7% matched after 3 months.
• Enhanced digital health and wellbeing service, including virtual GP appointments.
• Hundreds of high‑street shopping, entertainment and restaurant discounts.
• Life insurance coverage from day one of employment.
• 15% off your weekly shop with Ocado.com.
• Dental and travel insurance at discounted price.
• Career progression: 87% of salaried roles are filled internally.

Contract

Permanent contract, 40 hours per week (including paid breaks). Work any 4 days out of 7 on 10‑hour shifts, with shifts from 05:30 to 12:00 (midnight). Receive pay every four weeks.

Pay Structure

• Base rate £13.44 Monday to Saturday.
• Evening premium (from 6 pm) £1.12.
• Sunday day premium £1.34.
• Sunday evening premium £2.58.
• Overtime Monday to Saturday day shift £16.80.
• Overtime Monday to Saturday evening shift £18.20.

We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities.