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Ocado Logistics is hiring Customer Service Team Members who deliver orders across the UK with a focus on on-time performance and customer satisfaction. You will be out on the road in all weather, using pre-planned routes to load your van and ensure groceries reach customers on time.
The role includes evenings, weekends and weekday shifts, with premium pay opportunities and paid breaks. A driving licence and 12 months experience are required, with 18+ for alcohol deliveries.
Job Description Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week?
Job Description Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It's our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. You'll be out on the road whatever the weather, but you'll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! Everyone likes their groceries delivered at different times, which is why our shifts include evenings, weekends, and weekdays. In return, you'll receive premium payments on top of your base pay, boosting your average hourly earnings to £13.75 per hour. Plus, with enhanced overtime rates available, you'll have even more opportunities to increase your earnings and help fund those special occasions. All your breaks are paid, meaning for every minute at work you get paid. That's a great deal! (Everyone's shifts will vary but more information is included at the bottom of this advert to help you understand what that might look like.) So what do we need from you? No delivery experience? No problem. Bring a positive attitude, a great customer focus, and we'll provide all the training you need to succeed But You Will Need The Following Driving Licence Requirements
As this is a customer facing role, good communication skills are also essential. Contract Type: Permanent Contract Hours: 40 hours (including paid breaks) Contracted days: You will be required to work any 5 days out of 7 working 8 hour shifts, and will be provided with further information during pre-boarding. Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: The position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Hourly Pay Rate Monday to Saturday (Basic Rate): £13.22 Evening Premium (from 6pm): £1.12 Sunday Day Premium: £1.32 Sunday Evening Premium: £2.55 Overtime rate Monday to Saturday (Day Shift): £16.53 Overtime rate Monday to Saturday (Evening Shift): £17.65
Whilst a Safe Working Environment Goes Without Saying, We Offer a Shopping List Of Perks That You Can Tailor To Suit Your Lifestyle, Including
Career progression - if you suddenly decide that being a driver isn't for you, there's plenty of opportunity for progression, as 87% of our salaried roles are filled by internal colleagues!
We prioritise inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you'll find a home at Ocado Logistics.