The key objective of the 3.5 Ton Delivery Driver candidate is to ensure that deliveries are received by the customers in a timely manner, in the interests of providing a fast and efficient service, building customer relationships, and enhancing the company s reputation for first‑class service. Candidates will also be required to assist with warehouse duties on an ad‑hoc basis.
Key Responsibilities
- Deliveries
- Daily vehicle checks and cleanliness of vehicles
- Dealing with trade counter customers
- Receiving goods inwards and picking and packing
- Loading and off‑loading of vehicles including participation in the annual stock take
- Working within service level criteria
- Daily branch proposal and continuous stock taking as well as day‑to‑day administration
Further Responsibilities
- Providing accurate and regular order handling to help achieve minimum time delay between receipt of order and dispatch of goods, therefore maximising sales/stock turnover.
- Resolving customer queries/warranty/credits/complaints to the satisfaction of all parties.
- Identifying and working with third‑party distribution providers, identifying potential problems to ensure the smooth flow of orders and customer satisfaction.
- Maintaining close contact with customer service staff, understanding their working practices and being proactive in preventing the occurrence of avoidable problems for our customers.
- Communicating enquiries to the external sales engineers to enable maximisation of potential sales.
- Providing cover within the branch / trade counter, at which you are based during unplanned absences.
- Ensuring that complaints, as they affect your direct responsibility, are promptly dealt with, in a professional manner.
- Being prepared to assist with out‑of‑hours services to customers when the need arises.
- As an employee, you have a legal duty to take reasonable care of yourself and others and to co‑operate with management on all aspects of health and safety, as set out in the Employee Safety Handbook.
- Ensuring familiarisation with data protection procedures set down by the organisation as a result of the GDPR and understanding that any breach could result in the organisation s sensitive and confidential data being disclosed to competitors and other interested parties.
Essential Qualities for the role of 3.5 Ton Delivery Driver
- To be able to lift up to 25 kg unassisted.
- To be an effective communicator.
- To be personable and proactive in all interactions with customers and colleagues.
- To demonstrate effective selling skills, product knowledge and understanding of company policy required to work effectively on the trade counter.
We at Team CV LTD are looking forward to hearing from enthusiastic and experienced 3.5 Ton Driver candidates. We at Team CV LTD are seeking an experienced 3.5 Ton Delivery Driver, who is familiar with the Slough area. Our client is an industrial distribution company, which will require the candidate to lift and move large items.