Deli Lead: Inspire Team, Elevate Service & Sales

Musgrave Group Plc; Carrickfergus; On-site; GBP 1,378,000 - 1,653,000; Part time

Benefits offered by this job

Weekly pay

Employee Assist Programme

Discount card for store shopping

Learning and development opportunities

Company uniform

Enhanced maternity pay

Job summary

Musgrave Group Plc is seeking a Part-time Deli Supervisor to manage daily deli operations across food-to-go, deli, hot meals, and in-store bakery. You will lead a team, ensure superb service, and drive sales while maintaining high standards in line with HACCP and Natasha’s Law.

The role requires flexibility to work days, evenings, and weekends with a shift pattern aligned to store hours. Training includes keyholding and potential community initiatives, with weekly pay and staff benefits.

Qualifications

• At least 1 year's recent experience in a busy fast food, cafe, deli, food to go or hot counter environment
• GCSE Maths and English, Grade C or above (or equivalent) and or further education in related discipline e.g. NVQ in catering or higher
• Have a good working knowledge of food safety practices i.e., HACCP, scores on the doors and Natasha’s Law.
• Demonstrate communication & interpersonal skills
• Working knowledge of Microsoft Office packages
• Experience of deli operations including bakery, delicatessen, provisions, and coffee.

Responsibilities

• Prepare cook, and serve hot and cold meals, maximising sales, and profit through an excellent customer experience.
• Manage, co-ordinate and ensure compliance of stock.
• Seek out to understand and meet the needs of every customer, whilst engaging and inspiring your team to do the same.
• Manage and maintain standards in line with HACCP, food safety and Natasha’s Law for your area’s. Including completion of food safety paperwork and documentation.
• Plan and organise weekly & quarterly stock take and create and execute action plans on stock results accordingly.
• Ensure stock loss is minimised for your areas by ensuring correct portion control, weighing, labelling, and pricing are adhered to, as well as wastage guidelines in place.
• Deliver and maintain exceptionally high standards within your areas.
• Manage a team of colleagues; including conducting return to work interviews, colleague investigations and compliance with the Company`s employment policies.
• Manage and train colleagues in your team whilst being hands on, to ensure that the right people, are in the right place, doing the right job to maximise customer satisfaction.
• Actively supporting the management team in ongoing initiatives that involve the local community and charity partners.
• Champion social media for your area to drive sales.
• Awareness of local competitor activity, suggesting new and innovative ideas to stay ahead of the competition.

Skills

Customer service

Team leadership

Communication skills

Food safety knowledge

English language proficiency

Education

GCSE Maths and English, Grade C or above (or equivalent)

NVQ in catering or higher

Tools

Microsoft Office

Job description

Musgrave Group Plc is seeking a Part-time Deli Supervisor to manage daily deli operations across food-to-go, deli, hot meals, and in-store bakery. You will lead a team, ensure superb service, and drive sales while maintaining high standards in line with HACCP and Natasha’s Law.

The role requires flexibility to work days, evenings, and weekends with a shift pattern aligned to store hours. Training includes keyholding and potential community initiatives, with weekly pay and staff benefits.