Delegated Claims Analyst/Manager

Taylor James Resourcing; City Of London; On-site; GBP 50,000 - 80,000; Full time

Job summary

A prominent insurance recruitment agency is seeking a Claims Operations Manager in London. The role involves overseeing due diligence for DCAs, managing delegated claims, and liaising with external parties. Candidates should have experience in claims management within the insurance sector. A competitive salary is offered, negotiable based on suitability.

Qualifications

• Experience in claims management within the insurance sector.
• Strong analytical skills for data gathering and MI.
• Experience in liaising with brokers and lawyers.

Responsibilities

• Complete due diligence/contracts for DCAs.
• Manage daily delegated claims and improve performance.
• Coordinate audits and follow up on actions.

Skills

Claims management

Due diligence

Data gathering and analysis

Liaison with external parties

Auditing

Job description

Client Onboarding KYC Associate and Senior HR Manager with Financial Services experience are required. Our client is looking for a Talent Development Specialist and a Deputy Group Company Secretary.

Job Details

Date: 9 Jan 2025
Sector: INSURANCE
Type: Permanent
Location: London
Salary: £50,000 - 80,000 per annum

Job Description

This is a newly created role with a well-established, expanding and highly regarded Lloyd’s Underwriters. The main duties will include:

• Work alongside the Claims Operations Manager to complete due diligence/contracts for proposed DCA’s and monitoring sign off progression.
• Assist the Claims Operations Manager with managing the day-to-day management of delegated claims, gathering data and MI, and assist with reviewing and improving TPA overall performance.
• Assisting in the (re)approval, administration, monitoring and management of third parties with claim handling authority
• Coordinating audits and visits of DCAs and monitoring follow up on remedial action as required
• Loss fund management
• Liaison with external parties such as brokers, loss adjusters, DXC, TPAs and lawyers.
• Maintenance of the in-house claims systems and ECF to facilitate workflow processes
• Involvement in internal and external audits
• Resolving delegated claims processing errors
• Review and approval of claims bordereaux and cash calls
• Assisting in claims projects
• Assisting to identify and implement claims operational support requirements and make sure that claims processes are aligned to internal controls and industry standard.

This role offers a competitive salary, with the company open to negotiation to attract the most suitable candidate.