Defence Admin & Helpdesk Coordinator (Hybrid)

VIVO Defence; Fairford; Hybrid; GBP 23,000 - 28,000; Full time

Job summary

A facilities management provider in the UK is seeking an organised individual for a hybrid role focused on administrative support and helpdesk coordination. Key responsibilities include managing trackers, running reports, and answering maintenance-related calls. Essential qualifications include proven admin experience and proficiency in Microsoft Office. Training will be provided for helpdesk duties. The position offers a collaborative environment and essential SC Clearance requirement to ensure compliance.

Benefits

Up to 6% contributory pension scheme

25 Days annual leave plus bank holidays

Volunteer leave

Established reward and recognition scheme

One paid professional subscription

Life Assurance Policy

Employee discount and reward schemes

Qualifications

• Proven administrative experience required.
• Microsoft Office applications proficiency is essential.
• Willingness to learn and develop helpdesk skills.

Responsibilities

• Manage billable works trackers for multiple sites.
• Answer inbound calls related to maintenance issues.
• Log service tickets accurately for engineers.

Skills

Microsoft Excel

Administrative skills

Collaboration

Multitasking

Education

No specific degree required

Tools

Maximo

Job description

A facilities management provider in the UK is seeking an organised individual for a hybrid role focused on administrative support and helpdesk coordination. Key responsibilities include managing trackers, running reports, and answering maintenance-related calls. Essential qualifications include proven admin experience and proficiency in Microsoft Office. Training will be provided for helpdesk duties. The position offers a collaborative environment and essential SC Clearance requirement to ensure compliance.